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Hello, I have been using Avaya's IP Office 406 and 500 (current) for the past four years with 5610s and 5620s. The company I work for currently has 50 users. All users are working fine EXCEPT for three who share a cube. I am running the cable from the wall to a Netgear POE FS108P 8-port switch...

Hello, I have to create a large number of extensions (250). Is there a way to do this all at once? They are a consecutive range of numbers... But, I can't seem to figure this out other than doing them individually... Thanks! I'm running IP Office 506 with Manager 6.0

Hello, Is it possible, with IPO, to track how many calls are made on a daily / weekly basis from certain extensions? My sales team has requested this, and I only need to track the number of calls... It sounds like it should be simple, but I cannot find any way to do this. Thanks for your help!

Hello, We are running an IP Office system with Avaya 5610 phones. I have the phones setup to obtain their information via DHCP... Maybe someone can help me figure out why all the settings are being assigned correctly EXCEPT for my FileSv... (which is our VMPro server) Here is the line from my...

Hello, I have been using IP Office for a few months now, and have been managing the extensions, etc through the Manager on our server. Recently, with no apparent cause, I cannot log into the configuration anymore. I click on the yellow folder to log in, and it pops up a box (empty, of course)...

Hello, I have a user who doesn't want, or really need, a regular AVAYA phone. He just has his cell phone, so I have him set up to be unconditionally forwarded. If he receives a direct external call to his cell without picking up, it goes to his voicemail. If he recieves a direct internal call...

Hello, I am new to this AVAYA system here, and I am using IP Office and VM Po. Things are working relatively fine... but, I cannot figure this simple thing out. Please, how do you allow E-mail Alerts for users who have received a voicemail? I have tried to set it up in the Phone Manager, but...

hello! i am using IP Office and need to be able to have users check their voicemail when they are on the road. now, i'm expecting this to be something terribly simple, so i appreciate you bearing with me... the procedure that i have read in my documentation says to call the extension, and when...

Hello! I have been trying to set up some Multi-Function Printers (MFP) on the network using Linksys and DLink wireless printservers. I recently have found out that these MFPs aren't supported by ANY printserver... Does anyone know of a device that would act like a wireless hub in a sense? I...

I have a few users who are in and out of the office so much that they pretty much like to use their cell phones. They also don't want to be bothered by checking their voicemail on the system. SO i have set them up with an unconditional forward and disabled their voicemail. one user (verizon...

Hello, Basically, I am asking how to set a DHCP range specific to AVAYA IP phones (we are using the 5610 and 5620 models). They are working ok, but they are going into my full DHCP range and I would like to constrict that. Any suggestions? It's much appreciated! -Mark

Hello, I am trying to have my users access their voicemail from other extensions or their cell phones... The AVAYA guide I have says to call in, and when it gets to the voicemail greeting, to press 8. This should lead to a prompt for the pin. Well, nothing happens. In the Manager, it is set up...

Hello I'm having a problem where I will be on a call on my softphone and someone else will call in... Before I can even put the first caller on hold, both calls get disconnected and they disappear. (if i disable call waiting, this fixes the problem, but i'm paying for Pro, I want to be able to...