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I have a customer with a analog Polycom speakerphone and we are trying to conference calls with it. has anyone had any luck with that? PS: I know there is a Nortel version but it does not have the external speakers. Thanks

Can I upgrade a 4.0 XC System to 5.0 directly. I know I can go 4.0 to 5.0 but wanted to be sure the XC wouldnt mess me up.

I have a site that has a MICS with PRI. They have been running smooth for about five years and now a few times a day they are unable to make calls. They dial 9 then the number and the phone releases on them when they enter the last digit. The second time they try, it works. I'm curious if...

I have a MICS 4.1 XC with about 14 incoming CO lines. Every once in a while the receptionist is no longer able to answer calls on lines 1, 2, and 3. The phone will ring but when she picks it up, it gives her dead air. I have been back multiple times to try to isolate the problem with no luck...

Can you use line redirection on Target Lines? I have a customer who wants to call fwd a DID off of their PRI to a different location over VOIP. Thanks

I have a customer that says they can not transfer to voicemail when their DND is turned on. Any suggestions? Thanks in advance

I have a customer with a MICS 5.0 and PRI complaining about a clicking sound when they are on the phone. I have never had this problem and didn't know if someone has had the same issue. Thanks