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  • Users: Anitya
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  1. Anitya

    IPCC Express Verint Integration

    Hi, I have an CUCM 6.1.3 with IPCC express 7.0(1) build 168. We are going to record using Verint Impact 360. The Verint engineers are asking for some parameters that I don't know where to find it: - The IPCC's CTI Server IP Address (side A)(I supose this is the IPCC Server IP Adress) - The...
  2. Anitya

    Problems with analog phones

    Hi, i have a Meridian 11c with Succesion 4 and i have a problem. Sometimes a analog phone doesn't received calls and the only way to fix it is delete the phone's configuration and create it again. This ocurrs in all the analog phones. Can you help me? Thanks
  3. Anitya

    QSIG Nortel Cosco

    I'm installing a qsig between a Cisco Call Manager and a Nortel 11c. The problem appears when I call from a nortel's extension to a cisco's extension. The ip phone rings only one time. This is the trace: Nortel: PROGRESS: ORIGINATING END IS NOT ISDN CALLING #:9244 NUM PLAN: E164 CALLED...

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