Search results for query: *

I'm trying to Call Forward an Extension to an outside number which worked perfectly until the customer changed providers and now is required to enter account codes (from the CO - not the switch) All attempts net me the account prompt tone. If I then enter the account code manually myself, the...

Folks, I am having a hard time proving difficulty connecting a Citel/MCK Extender pbx gatewayI to an IP Office. My fellow technician seems to think this is an IP issue and that the IP Office need to "see" a complete connection all the way from the remote phone through the gateway to the PBX. My...

I have an R2.2 with over 40 digital and analog TTR's. Message waiting light issues and port lockups in regards to the connected Duvoice DV2000 are the problem. (Yes, reliable disconnect is set)When testing, and after dialing the 2 digit ttr#, I randomly will get dead air. If I continue with the...

Here's anther good one for us to kick around. A customer is complaining about dropped calls on their MagixR3. The maintenance log shows error # 840F "Lost Idle Message Error" on ONLY the 412TDL line ports (there are also 800GS/LS/ID modules)This is not the first time I've seen this with Magix...

Here's one that I can't believe. If you have a number that's ported across your PRI, and you use the inbound tables to redirect the number, you lose any Caller ID to the old number - E.G. Ported number: 555-6434 Ported to DID: 999-5200 Digits sent: 3 (434) Inbound Table...

I have had this happen more than once, but resolved it by replacing the processor, backplane and power supply - this time I was unsuccessful. Here's what happens. Either a remote access or local session (from an available T/R port)will automatically disconnect and create a fatal WinSPM error...

I have 2 customers with similar problems. Lines are provided by T-1 via channel bank. On all the Slots w/412TDL modules, the 840F error constantly populates the error log. I read this has something to do with the switch "seeing" the far-end disconnect, but reliable disconnect is set, and anyway...