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I just installed a new IP Office 500 system using SIP Trunking. My Client is wanting calls placed to his phone to forward to his cell phone if it does not get answered at his desk. Using IP Office Manager, I went to his user profile screen, forwarding tab and checked "Forward on Busy" and...

Is there a way that a user can Forward their calls and have the Caller ID forward also? We have an IP Office with a PRI interface. Thanks

I have an IP500 with 4 Analog Lines. When Dialing Out, I enter 9 and the number and SOMETIMES I get "Waiting-For-Line" and a beep. After a few seconds, the system will go ahead and dial. Other times, it dials immediately. This is a new install, pretty much right out of the box runing 4.0(5)...

I have an IP400 with an incomming T1 line (23 channels) I am trying to get one of the DID's to ring a specific extension only and if no answer, go to that extension's voicemail. Currently it rings the extension for 2 rings and then also rings the receptionist. Can anyone tell me something to...

I have a IP500 using Embedded VoiceMail and have setup a voicemail code of 200 for the Main Hunt Group. However, I am unable to find a way to modify the default message that gets played when a user calls in. What am I overlooking?

I have an IP 500 (New Install) and need to provide a way for the Receptionist to transfer a call directly to a users voicemail without ringing the extension. Is this possible? If so, please provide instructions. Thanks

I believe my Postfix server performed a cleanup operation and broke itself. Can someone help??? Log follows...... Feb 7 03:01:49 localhost postfix/qmgr[2314]: 3628D328328: from=<bo-b131fd1a3vhvabbupk40rb5600vgh6@b.horchowemail.com>, size=17012, nrcpt=1 (queue active) Feb 7 03:01:52...

Sorry for the ** NEBIE ** status. I am attempting to configure the Button Programming for a 4620 IP phone and not sure where to start. I am reading that the first button must be a call apperance button. OK But I don't know what this means. Can anyone direct me to a little training on...

I am trying to install TAPI on a WindowsXP Home PC and get the following error... "Error 1406 Could not write value Password to key \SOFTWARE\Avaya\IP400\TSPI. Verify that you have sufficient access to that key, or contact your support personel." I am an Administrator on this machine. I...

*** Newbie Alert *** I have a IP403 running 3.2.(54) I am trying to get a specific line (Line 5) to go to the Analog Ext 202. I created an Incomming call route (1) and set it's destination to ext 202. No Joy... The calls comming in on this line are still going to the default hunt group...

I just purchased a used IP 403 and performed a multi-staged upgrade it to 3.2. Once the system rebooted after the last upgrade, I can't Login using the normal ID=Administrator PW=password. Where do I go from here?