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Hope this is an easy one. I have a large install of digital phones and when I'm running low on TNs. I do a LD 30 and loop all to disable sets that are no longer connected (terminated employees etc). Is there a way to do the same thing but for IP phones? I have another locaiton this is all...

We have a CUCM 7.1.3.30000-1 Our receptionist currently uses attendant console but we need to upgrade her to win 7. I thought I could download the software from the PBX but its not there. Where can I download this? I've tried Cisco's website but no luck. Can someone point me in the right...

When the i2004 first boots up and displays Nortel Networks (all 4 feature keys are pressed to enter programming), the only item that can be programmed is the EAP (yes or no). No matter which way EAP is set, we can't program or even view the other items (IP, S1, DHCP etc). I have a few used...

Just wondering, when Nortel was still Nortel they used to charge for upgrades on the BCM where Avaya used to allow free downloads and upgrades on the IP Office. Is there still a charge to upgrade a BCM50 or can anyone download the software and performe the upgrade.

I'm trying to service a customer with a Electra Elite 48. I'm looking for the SAT tool to program from a PC. I can't download it from NECs website. Anyone know where I can pull manuels and the software? I would buy a MIFMU10 card of course, do I need anything else beside some COM cables? Thanks

CCME 7941 phone shows two lines, both work but CCM only shows 1 programmed? I see the 2nd line listed under extensions but don't understand how its connected to the phone. Shouldn't the phone show button 1 and 2 instead of just 1. What am I missing? Thanks

I'm new to Cisco so I hope this is a really easy one. When I add a new user, I can never seem to do it correctly where Cisco Unity pickups the user and creates a associated mailbox. The user is there, the system DN works, the phone can dial out but not mailbox user. Is there a way I can...

Phones recently purchased for agents working in another country. CS is here in the US. Part model number is NTYS05. Getting error message Firmware upgrade /u/fw/x25.fw from 192.168.9.55 after like 5 minutes, it gave the message - incompatible FW blocked /u/fw/x25.fw from 192.168.9.55 Any...

How do I figure out the S1 IP address? I'm trying to register a IP phone to a remote Meridian but I don't know what IP to put in for the call server address. Is there some way I can get it from the switch?

I hope this is an easy one. I'm working remote. I have IP/login info for the Symposium server and SMI client. I don't have the IP for the Symposium Web Server. Is there a way I can get this info from the SMI and/or Symposium Server.

I have two phone. One can transfer a call off switch and the other can't. I don't see anything in the CLS that would make the phones act like this. The CLS for both phones are below. working CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLD CRPA STSA MWA LMPN RMMD SMWD AAD IMD XHD IRA...

I have a CS1k that has a few IP phones and someone asked me what type of codec we're using. I assume its set to G711 but I don't know where I can lookup to verify. Does anyone know where I can find this information in the CS1K?

Hope this is an easy one. On a CS1kM Is there anyway to route a call based on the received CLID # from the caller? Thanks

I have an Avaya g350 gateway that I need to change the IP address because its going to a new location. It connects back to a 8720 Server at another office. How should I go about changing the IP address on the g350? I can telnet to it and it looks like I can change the IP via the telnet but...

I'm working on a CS1KM that has 2 MICA boards. Is there any way to print out informaiton about these boards. Do they have IP addresses.

I have a CS1k with Symposium and some agents using 2616s and 1140e phones. I have the ACD agent key for the first key, not ready, make busy. On the 1140es I have the users DN on key 4 and on the 2616s the users DNs are on key 8. When the users hit the speaker phone the 2616s automatically...

I have a CS1k and I'm trying to find extensions that haven't had any activity since x date. Is there a way to run a report that shows this? Thanks

In order to use a observe key the person you're observing needs to be an agent correct? Thanks

When I go to change off-PBX telephone station mapping (EXT) I can only enter 9 digits for the telephone number even though the help says I can enter 15. I can't enter anything for the prefix. CM 3.1 Any ideas? Thanks

How do I display what licenses are open on a CM 3.1?