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Hello Everyone, I am trying to add a mailbox on an extension and keep getting the following error: SDN's and user extension DN's must be unique. I have confirmed that this is a valid extension and it is programmed on about a dozen phones. There is no SDN listed for this extension. Any thoughts...

Hello Everyone, I am trying to determine the storage capacity of our system and do not rememberr where to go. I did login under tools and ran a report that gave me the following: 4: Hours on System : 11 But I couls of swore we had more then that. Where should I be looking...

Hello Everyone, Maybe I just am not looking in the right spot or maybe I am blind today... I am looking in Meridian Mail console for any reports that will tell me how often are ports are maxed out (busy) or some sort of port usuage report. Does this exist? Thanks, jj2473

Hello Everyone, I keep trying to make a change to an intercom on a phone and receive the following: SL1 ring option conflicts with group option Any idea's on what I am missing? Thanks, jj2473

Hello Everyone, I am looking to add an additional 8 voice ports into our Meridian Mail system. I know that this is discontinued but thought there might be another feasable/reasonable way to get the keycodes to allow the additional hardware it's functionality? Thanks, Jim

Hello Everyone, I am a newbie to PBX systems, but trying. I am doing some cleaning and came accross the following: * Only posting the necessary info * LD21 LTM cust0 route acod TYPE TLIST TKTP COT ROUT 7 DES BARR & BARR ld 21 PT1000 REQ: prt TYPE: rdb CUST 0 ROUT 7 TYPE RDB CUST 00 ROUT...

Hello Everyone, I am a newbie when it comes to this and just twant to make sure I am correct. To install an addition 8 voice ports I just need to install the card in the first available slot from the left. Does the system need to be down or can it be install hot? I see where to go within...

Hello Everyone, Does it sound likely that a user accessing his Meridian Mail would hear enlondateg (extended tones) as if a button was sticking if the all the system ports for mail were full? Thanks, Jim

When a user calls our main number they hear a Meridan Mail VSDN. Thank you for calling Blaw Medical Center. Press 1 – Emergency Department (Calls 6800) Press 2 – Dial by Extension (Thru Dial 15200) Press 3 – Patient Information (TOD 15300) Press 4 – Directions (AS 7333) Press 5 – List of...

% TIM000 08:00 29/11/2007 CPU 1 % % AUD000 % % AUD000 % % DCH: 12 MSG LOG INDICATION TIME: 8:52:20 % CC ALERTING : 63779 % CC DISCONNECT : 57851 % CC CALL PROCEEDING : 65528 % CC PROGRESS : 1 % CC REJECT : 7 % CC RELEASE : 29445 % CC SETUP...

Hello Everyone, I have a phone that will not hunt from it's prime line up one key to it's rollover. Any idea's what I am missing, here is the CLS: CNDA,TDD,DNDA,FNA,HFA,HTA,ICDA,LNA,MWA,PUA Any idea's on what I am missing? This is driving me crazy.. Thanks, Jim

Hello Everyone, I am a newbie when it comes to these systems. I need to install a NT5B41GAR (Caller ID Card) and need some instructions. Do I need to shut the system down or can I just pop the card in? What else needs to be configured? Any help would greatly be appreciated. Thanks, Jim

Hello Everyone, I am trying to setup a FastRad on a Norstar CICS, I have tried two different FastRads on two different of our Norstars. When typing in 9** we get inactive feature. What am I missing because I must be missing something. Do I need to turn something else on first? Thanks, JJ2473

Hello Guys, I was wondering if there is a way to mark or out a DN that you do not want to appear when doing LUDN? Basically we have some breaks in our DID range and those numbers are used by our offsite locations via Norstars. SO in our system (61C), they appear as if they are unused. There must...

Hello Everyone, Looking for some info on setting up a vanity phone line. I need to point the vanity line/number (yadda.yadda.yadda)to one of our numbers. Can I point this to a phantom phone and have the DN of the phantom phone appear as extensions on two other phones. Basically will this work...

We are using OTM 2.1, Option 61c. We recently came across a issue we have not experienced before. We have two different TN's that are showing up multiple times, all are CURrent, and the only difference is that the 2nd appearance has a z after the location TN, and the 3rd has two zz's. Any idea's?

Sorry guys, We have a Nortel Option 61c, we have modems attached to some analog lines that seem to take awhile to disconnect. Basically we you drop the connection it can take up to 10 minutes for the line to become available again. Any idea's? issp VERSION 2921 RELEASE 3 ISSUE 00 + DepList...

Hello Everyone, I am a newbie here and my issues is the following: We had a power outage over the weekend, systemis now saying inactive feature whenever you try 981 or 983. I have tried power cycing the unit and waiting for it to come back up with no luck. What do I need to do next? Thanks, Jim

I was wondering if there was a way for me to change the amount of time a line waits before it clears itself. (Un busy's itself)? Thanks, JJ2473

Hello Everyone, I am hoping you can help me with a strange problem we have occasionally, 1x or 2x a month. Certain TN's goe busy that have analog phone sets attached. Basically nothing seems to unbusy the port short of deleting and recreating, any idea's? Thanks, JJ2473