Search results for query: *

Just installed a new S8300/G700, at first it came up, but when I tried to add a station, it told me I had to "Configure the Carrier/Cabinet" first. Tried everything, finally gave up and went to the wizard and tried to rebuild, halfway through it errored out, and now...

Hi Folks, I have asked a similar question before. My NOC/PSTN, wants to see the Caller Information, and extension in his Presentation Identifier IE, I have managed to get him the fields in some of his reports by modifying the IDSN Pub Unknown, however, he tells me...

Hey Folks, I had a weird one yesterday. Received a call that a customer could not dial out. I went to the location and found that only the Attendant console could dial out, and that the attendant console had a button programmed for trunk access release, I tried toggling...

Hey folks, I have an ISDX with three groups in a call center, we have 200 licenses(?) for agents, the super wants me to set all of the AICs so that an agent can log into any of the groups. Currently each group has about ten agents working at a time, he wants the...

Hey Folks, Stupid question. How do I cahnge the outpulsed digits on a G3?

Does anyone have a clue as to why every call into our queue does not release after the agent terminates it? Don't know squat about this system, we hope to replace it soon, but in the mean time the Call Center Manager is steaming. I just started working here...