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Howdy Forum, Let me start by saying I'm a rookie in charge of an Avaya Definity G3si v.12. Our switch is shared to support 2 companies within the same bldg. I'm looking to take over the 2nd companies extensions and get outgoing commercial service. We currently have 2 ISDN lines and wanted to...

I'm trying to enable a my new DS1 that's currently "out-of-service-NE". What's the command to enable the T1. I've tried "busy board 01A15" then "release board 01A15" but I when I do "status trunk 1" it still says "out-of-service-NE". How do I place my DS1 into service? Thanks.

I'm trying to install a new DS1 ISDN-PRI trunk using a TN464HP circuit pack. I've done all the configurations and the circuit path is good, but when I status the trunk, I get "out-of-service-NE". My distant end will be a Nortel MSL-100 (still waiting for technician to connect his end), but...

My Definity G3siV12 is an hour off. How can I change the time or enable Daylight-Saving-Time? I "displayed time" and it looks like DST is not enabled. I tried "change time" but a list comes up that I'm not prepared to change. Any info is appreciated. Thanks. -Peter

How come I can't change the date interval on my ASA? I'm trying to pull Trunk and Call Traffic info but it's not allowing me to change the date. It's stuck on one day time period. I can drop down the calendar, but it won't let me select any other day. Thanks.

Our e-cas computer has been disconnect for months now, and I'm trying to get it back online. It was working at one time, however these people relocated the e-cas PC and since then it hasn't been able to connect. I found the jack it was plugged into, and traced it all the way back to a...

Whenever I logoff, I get this message: Alarm origination is currently disabled ***Busied out resource detected; verify if release is needed Any ideas. Thanks.

I'm installing a new DS1 TN 464 circuit pack, and I'm wondering if it matters if I install the CSU first or do I insert the circuit pack first. Thanks.

I was finally able to create our very simple "meet-me" conference, but now I'm wondering if there is a way for the initial caller to hear ring-back over and over until a party joins the conf. Or maybe a confirmation tone. Right now when the first caller calls the "meet-me" vdn, they will hear...

I'm trying to install a new DS1 (PRI) Circuit to an Definity G3r. I've never installed one before, so I'm looking for ANY tips/info. I have on order: -TN464GP -120A4 CSU -50ft of CSU cable -Loop-back jack Can someone tell me the order of installing these items? Do I install the CSU first...

The distant end to my tie line will be powering down the NIU shelf which connects us. This will require a 1 hour down time. My concern is when power is restored, will my tie line restore itself, or should I place it in a busy state during the outage? If so, what commands do I use to busy...

The distant end to one of our tie lines will be upgrading their UPS which will require a power outage. Which will cause our tie line to power down while they switch UPS. They say power will be lost for approximately 2-3 hours. So to be on the safe side, I'm wondering if I need to place that...

I'm trying to create a new Meet-me conference and I'm wondering if my Definity G3 is enabled to do it. I guess first step is to "change vector 90", but once I'm finished configuring the steps, there is no where for me to "enter". There is only and edit button and it prompts for "edit (I/D):"...

I'm going to attempt to install a new DS1 circuit using a TN464GP, and I was wondering what other hardware will I need to make it work. The circuit is on 4 wire copper used for our Defense Switching Network (DSN). I think I'll need a CSU 120A (please confirm) to connect to the back of the...

I can't find the software anywhere (Definity G3siV12) Thanks.

I just been thrown into this position with no prior Avaya Definity training and now I need to find a class to provide me the knowledge I need. Somewhere in L.A., CA is even better. THanks.

Hey everybody. I'm new to the Avaya Definity world and I'm sure I'll have many rookie questions like this one, so I hope I'm at the right place. I need to find out the amount of available extensions and what are the available extensions. I've only found "list stations", but that takes forever...