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mm is giving me the "unable to access modular messaging information" error and the users were created weeks ago. I have been searching and found similar problems where people rebuilt the fedb and it fixed their problem, but I can't find a thread that shows or tells how to do the rebuild. can...

We have an Avaya S8700 server and approximately 20 Avaya 4620SW ip phones that we have never had this problem with. We recently acquired 3 phones that all do the same thing and this is what they do when plugged in: Initializing loading fw (as it normally does) starting 1000mbps Ethernet dhcp...

I have a user and her coverage path looks like this change coverage path 44 Page 1 of 1 COVERAGE PATH Coverage Path Number: 44 Hunt after Coverage? y...

Is there anything special I need to do before or after installing an mm711 board into a G350? We currently have a mm714 card installed but we need to add another trunk so we are going to install a mm711 card because the mm714 is full. Is it as easy as just installing the card and the G350...

This was all setup before I started working here and now I am trying to make vm work at one of our branches which never has according to them. Branch has an S8300 and vm seems to be all setup in the server, however one thing immediately grabs my attention. On hunt-group 99 this is what I...

I have been researching this for about a month now trying to fix the problem. My problem is almost word for word what this thread explains http://www.tek-tips.com/viewthread.cfm?qid=1225014 When I do a test board 01a13 with the loopback I get this TEST RESULTS Port Maintenance Name...

Is there a way to get 2 modular messaging mailboxes into 1 outlook profile? What I have is a user that has his normal extension, then he also has a tech support mailbox that he monitors. Right now his voicemails for his extension go directly to his outlook inbox, but I would like to add a...

Below is a trace of the station with issues. If you look at the Setup Digits it is actually dialing 2 area codes (928 and 623). Can somebody please give me some advice on where I can fix this. Thank you all for any help. time data 14:28:51 active station 5720 cid 0x3451...

We just moved one of our branches and here is the scenario. 5 ground start lines coming in that are good at the block. have them going into mm711 board 1-5 however I get no lights at all on the mm711 board after starting up. The lights do come on for the test upon startup. When I run a...

I have 3 g700's credit card maching is running through the phone switch and is dialing a 9 to get out. however when our parts counter tries to run a credit card, it keeps saying can't complete then tries again. sometimes it works on the 2nd try, 3rd try or never. below is my results from a...

Okay, forgive me for I am new to the phone system. We have a branch location with 3 G700's with 24 analog lines coming in. now apparently from what i've been told we have a credit card machine that rolls between 3 of those analog phone numbers via ars. the problem is that the credit card...

I have an avaya 8700. What I am wanting to do is have our attendant transfer to 3003 which is our guest account in audix, then once it goes to 3003 it needs to wait approx. 1 second then hit the 1 key in a feature access button. at that point the attendant would just punch the ext she is...

I have an avaya 8700 and am wanting to transfer some calls directly to voicemail. When I look at the Feature Access Codes there is a Transfer to Voice Mail Access Code:633 However, how would I do this? Just hit Transfer when on a call then 633, then the extension for voicemail? because when I...

I have an Avaya 8700. Our attendant console has been having a lot of problems lately where the caller cannot hear our receptionist, however the receptionist can hear the caller. This happens on inbound calls and also over our pa system internally in the building. I have tried changing ports...

Avaya S8700 I have read this FAQ http://www.tek-tips.com/faqs.cfm?fid=1542 and am using call forwarding to forward all calls to my cell phone off net. The call does get forwarded to my cell, however it only rings 1 time then goes back to my company's vm. i have tried changing the amount of...

setup: Avaya S8700 system I am fairly new to this, so please excuse me if I don't use proper terminology. Basically what I am trying to do is link a new telephone number we have through our telco to an already existing ext. that is setup. Am I correct in assuming it's not a DID because the...