Search results for query: *

Has anyone ever come across an issue where random phones (Mine are 7960's) lose the corporate directory? It's not widespread for me but happens enough. I reset the phone and it comes right back but it's a bit of a nuisance. I'm running CM 4.1.3. Any insight anyone has would be great. Thanks!

Hi Everyone, We've had a lot of turnover in our dept and while some people are gone some are still within the company and was thinking of changing the admin password on our 2 CM's and IPCC box. Is it as simple as just changing the password in the OS or is it an involved process of CM pieces...

We're currently looking to upgrade our Unity version from 4.0(5) so we can upgrade exchange to 2007. Would it just be better to go all the way to 7 or should we just go to 5? From all the upgrade documentation I've seen I can't see why we wouldn't just go to 7 but I figured it may be beneficial...

Hi all, I'm just looking to change the name of my company's directory that appears in the phone. I located what looks to be the name in the xmldirectory.asp file. Can I just change it there? Will the change take effect immediately? I'm running call manager 4.1.3 Any advice is greatly...

Hi Everyone, We have Call Manager 4.1 with a 2811 Router using H323 and we're looking to have a 1-800 number that was previously forwarded by the phone company to our existing number moved to our PRI so we don't have to pay for call forwarding anymore. My question is what will i need to...

Hi Everyone, I've used CDR to run reports on extensions in my company but now I need to get call reports on incoming calls to our receptionist who is using the Attendant Console. I've never done this so I tried running the report on the Pilot Point but CDR is saying that pilot point doesn't...

Hi All, I'm currently using Call Manager 4.1 in my workplace which I did not setup or configure but I'm now in charge of. I'm not exactly an expert but i can configure and manage our phones as well as navigate my way around callmanager fairly well. We have many satellite offices we need...

Hi, I'm relatively new to the Call Manager world and my company has Call Manager 4.1 which I have recently been charged with maintaining. The system was deployed by an outside vendor and unfortunately I was not around when that happened so I didn't really have a resource to bounce certain...