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I have a MD110 BC11 SP15 I have an external light setup for class 4 alarms and want to test the functionality of this. Is there a cmd to send a test with out actually putting the system in a class 4 state? Thanks

I have a BC 11 SP15 system I am trying to forward an ACD group to a DEST code. I am able to forward to other ACD groups as well as to an ext. I have tried setting up PELP on Ext to route to DEST code which works if you dial EXT but not if you forward the ACD group to Ext.

I have a MD110 BC11 sp15 trying to find the maxinum external destination numbers allowed for the table. I have heard 2000 and also 5000. Trying to pin it down a little better so if any one knows the number I would appreciate the help. Best cowboz

I have a ACD with 9.3 cm03 running this past weekend all the but 1 of the power switchs in the Switching cabinets turned off. The contollers did not go down and showed everyhting online. The Switching cabinets had no power on any cards. The circuits had no power surge as these are monitored by...

I have a BC 11 SP15 with operator workstation before yesterday the keyword fields would always populate from fields in directory manager. Today it won't work I have checked all the keyword settings and the fields are checked to populate. Does anyone have any thoughts on what may be the cause?

I have a BC11 system and trying to find the button to use when programming a "speed dial" from the extension to insert a pause in the dial string. Thanks in advance

Looking for any ideas on the best way to route calls from the BC11 sp15 to a new IPT system. This is going to be a slow rollout with around 5000 users/DID's. All calls will need to be routed via the Ericsson until the rollout is complete a year or two. My plan is add routes to the new system...

I just started receiving these error messages when do a safety backup using MD Disk Tool on a BC 11 system. I have another system that I use the same client for and have not received the errors so I dont feel it is the MD Disk application. Any thoughts on how to proceed would be a great help...

I am fairly new to the ACD what is the best way to get Traffic Usage Reports for incoming/outgoing T1's. Trying to determine if I have enough trunking to support some new Uniphi Connect users. Thanks "to hold or not to hold

Individual Call Diversion on BC 11. When an extension is diverted to another and that extension does not answer should the call come back to the original extensions mailbox? Thats what we want to happen. Right now if the extension diverted to does not answer the call continues to ring and...

Does anyone have a link or idea of how I can get a readout of the activity codes and there meanings? Any help would be appreciated!

G3 Ver 12. Just setup 3 new Video Conference Units and I am trying to route all outbound calls over a specific SPrint PRI. I have them working now but only if I add all the called numbers into the ARS table. I would like to have all calls be routed over this circuit.

I have a BC11 system is there a maximum number of Hunt Groups a directory number can be assigned to? Thanks in advance

I have a MD110 w/BC11 SP15. Currently we have 48 analog lines for voicemail. When Message Notification calls the user it displays the indivual line called from, the question is there a way to set the CLID information for these lines so that they all display the same so the user knows it's the...

Can someone help me with the commands to have a ringback sent to an extension after being on hold for a period of time. I know it can be set for the Operator can it be set for extensions as well. Could not locate the correct PARNUM

I have a strange situation hoping someone might have run across. I have a PRI and BRI at a remote site for VC. I can connect to the PRI no trouble (Ericsson MD110 BC 11 both ends)the remote location using the PRI siezes a trunk but will not connect. Same deal with the BRI except in reverse...

I have BC11 and am trying to get the Conf feature to work where you initiate the calls and then press 3 on the dial pad, is there a system para I might be missing? Many thanks

Does anyone have any thought son this, My operator consoles ring volume is barely audiable, I have changed the OPISS Lev to high and have tried different AUD settings, I have replaced the console itself. I can adjust the volume on an individual call once it is active but not on the overall...

Jsut checking to see if anyone has had trouble with the MWI light on the MD110 when using a Call Express, The light comes on but when you hit the indicator it will not dial the Call Express system? Any thoughts?

Hey, First of all I am brand new to the Ericsson world (2weeks) so pleas be patient. I will probably be on here allot. So my ? right now is for the RODNI for the operator is it safe to assume the Night Parameter should be the Voice mail assigned to the system in this case a call express...