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When i get an incoming call on a SIP trunk the outgoing twinning call isn't passing the CID corectly. I get a garbled CID, now it works ok on an incoming analog call. When looking at monitor traces I think the problem lies in the fact that the IP address is appended to the phone number so when...

I am seeing my H.323 Trunk calls being dropped after about 1-2 minutes when picked up from being put on hold on an 4621sw handset. This also happens on a 5410 Handset so it must be something with the protocol. The Monitor trace that happens when it drops is: note: dst and source addresses...

When we try to transmit DTMF tones from and IP 4621sw over and IP H.323 line we aren't getting any tones generated. We do have local tones set on the IP line and 4621. We are running on 406 V2 with 4.0.5 loaded. This did work under 3.2.55 Any Ideas?

We have H.323 Trunking setup to an Asterisk endpoint providing VoIP into our IP Office 406v2 and it is working fine. After upgrading to 4.0 (5) the following problems started to occur: When a call comes in over an analog line and is forwarded out via forwarding on the extension to the VoIP...

Ok so I upgraded the VM Pro system to the latest version, however I forgot the Password that is used to communicate between the IP Office and the VM Pro server. Now you would think, no big deal, just go into security manager and reset the passwords so they are both in sync. WRONG! in IP...

What I would like to do is set call forwarding for an extension to use a Centrex type of transfer on an analog trunk. I am able to manually get this to work by using the Flash function on the system programmed to a button on the phone. What I do when a call comes in on the Analog Trunk and I...