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  • Users: sway06
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  1. sway06

    How do I add a area code?

    I need to add an area code and permit calls to it. Not sure where to find this, thank you. Bmv
  2. sway06

    How do I get a Call Activity report on Audix?

    I'm trying to pull a call activity on a vm box in Audix. How do I get to the correct menu?
  3. sway06

    IS there a way to have PBX alert you if a vdn is active?

    We have a specefic VDN set when calls are not hitting a toll free number. Is there a way in a vector to have a step when the vdn xxxx has more than a ie 20 hits?
  4. sway06

    When creating opening and closing steps

    In Avaya, is it preferred to state the closed hours rather than open hours?
  5. sway06

    Want to learn about IVR

    Where do I start? There's the VXML/ XML part, the java, and all that other stuff! Any suggestions?
  6. sway06

    What does data conflict means in Vectoring?

    I'm creating this vector but when I hit F3 it tells me that there's a data conflict. I doubled check everything and it looks fine.
  7. sway06

    Is there a way to find out extension number from phone?

    Instead of calling another phone to find out what extension you're calling from. Is there a way to find out the extension number without calling another phone?
  8. sway06

    How do you delete a line in a vector?

    I can delete the commands in a vector but I don't know how to delete the entire line. IE remove the play ann. xxx in line 7, but don't know how to get rid of line 7.
  9. sway06

    MAPD issue/ question

    We have a call recording adjunct and it's experiencing some communication issues with our G3r. The call recording vendor is saying that due to the fact that his equipment is running at 100 base T full duplex and that the PBX MAPD is running at 10 half, there MAPD is causing a network bottle...
  10. sway06

    Phone picks up automatically on speaker

    How do I turn off the option when a phone automatically picks up in speaker mode? Thanks.
  11. sway06

    Avaya training classes West coast

    Where can I get Avaya training classes besides @ Avaya on the West coast?

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