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  1. dennislongnecker

    Analog DID Trunk and no Dial Tone

    We have a fax system that utilizes a Brooktrout TR1034 Fax Board. It is plugged into a server. It has four lines going into it. Two are outgoing standard analog phone lines. Two are incoming Analog DID Trunk lines. The outgoing lines produce a dial tone. The incoming ones do not. Faxing...
  2. dennislongnecker

    Syntax error in UPDATE statement. with datetime field

    Using Coldfusion to update a MS Access Database. In my particular case I am trying to update field that is define in MS Access as date/time. My code is getting: Error Executing Database Query. [Macromedia][SequeLink JDBC Driver][ODBC Socket][Microsoft][ODBC Microsoft Access Driver] Syntax...
  3. dennislongnecker

    ACS7 Paging WIring Schematic

    I need to hook up the paging system to the ACS 7.0 partner system. I will be using CO5. The paging system we have has an RCA jack in;ut plus another input for the relay. At one time I found some wiring schematics on how which wires are to go where, but can't find it the last two days...
  4. dennislongnecker

    Best way to record Auto Attendant Messages

    Running a Partner ACS 7 with Messenging Release 7. FINALLY getting started with auto attendant. FOr the staff demo, I used some computer generated messages from type in scripts for the menu tree. Staff don't want to use the computer voice and want to use a human voice. We are working on...
  5. dennislongnecker

    ACS R7 and importing WAV files

    I am trying to finalize the setting up of the automated call attendant for after hours calling. TO make it easy on me, I was going to use WAV files for the prompting. I found some text to wav file programs and created some basic messaging (like "Press 1 for joe, 2 for mary, 3 for church...
  6. dennislongnecker

    Voice Mail / Best Way to implement

    Its a Partner ACS R7 system with VMS. I just activated the voice mail and the people are getting used to it. We have about 5 incoming phone lines (copper) and 30 extensions. Only 10 people are getting voicemail. Right now, when someone calls the main number, the phone rings at the...
  7. dennislongnecker

    Partner ACS 7 & Messaging Date/Time

    I have a ACS R7.0 with Messaging Release 7 (Version 7.0.4). Finally turned on the messaging this morning. When reviewing messages I am leaving on the phone, the Date and Time Stamps are incorrect. The current time on the Displays is correct. When I go into the Partner Messaging GUI, it says...
  8. dennislongnecker

    AUtomatically select ringing line

    One of my phone users says that he has to select a ringing line in order to answer it. The phone is an 18D. All of the inbound extensions are set to delay. When the phone finally starts ringing on his extension, he can't just pick up the phone and answer. He says he has to push the button...
  9. dennislongnecker

    Partner R7 Line in Use / don't use

    This is a new upgrade install (R1 to R7). Having a situation where a external line is ringing. Person A picks it up. A second later person B picks it up and person B is in on the conversation. Anyway to stop this? They say it wasn't like this on the R1 install.
  10. dennislongnecker

    R7 "your call is being transferred"

    New Paqrtner R7 system. 5 boards: 1) 206ec (extension 19-24), 2) 206ec (extenstions 25-30), 3) acs (extensions 10-18), 4)012e (extensions 31-42), 5) Partner messaging. I don't have voice mail configured. Just wanted to do the R1 - R7 upgrade and give them what they had. When an outside call...
  11. dennislongnecker

    Partner R1 to R7 Upgrade

    I volunteered to help upgrade a Partner ACS R1 system to R7. The upgrade also includes new phone lines and voice messaging. I don't see any materials relating to a R1 to R7 upgrade. I am told the R1 system doesn't support the configuration software on my PC, so I am wondering how I can...

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