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hi i can't seem to put a call-fwd on a vdn i have already tried adding console permissions to the station on which im using *21, followed by the vdn number, followed by the number to which has to be forwarded suggestions?

i have a s8500 which every two weeks jumps four minutes forward with time i already changed it a couple times before office hours, but still it keeps on going forward i found out about the servers having a local clock drift, much as a windows pc running ahead of time then i suggested an ntp...

i have a wired headset which i plug into the phone i plug these into 4610 and 4620 phones i want to keep the headset button on indefinitely but i constantly hear a dialtone only when transfering a call then the dialtone disappears in the headset even when i get a call and it ends, and i...

Hi I have a huntgroup with 9 people in it People call to the hunt group but if all agents are having a call, how can i make sure there is a redirection to another extension? Cover path or other possibilities?

hi i do a trace on an agent who is trying to log in into a callmaster denial event 1376: no huntgrp for split strange thing however is that the hunt group does exist any ideas?

When a caller makes the call to an extension and the mobile rings, you see the main number of the company in the screen. I am told it's not possible to display the caller id number in the mobile phone, because the connection to the mobile is setup from the regular extension. Correct? But...

bcms vu server error 4000: it indicates in the help file that only one server at a time is allowed to be active how can there be two servers active when they have it only on one pc? and also error 602: it gives some file-name with file unknown -> file exception error what does this one mean?

Error: -2147221163 - Column Info Location: Main_DoAction Anyone have an idea what this error is and how to resolve it?

a secretary has a phone with all buttons in use she's not the attendant, but every now and then she has to be in the boss's office to archive stuff.. since he isn't always there, she would like to have all calls forwarded to this station i was thinking call forward, but this isn't what she...

i have a certain cor i want to have the exact same cor but without the option of calling mobile numbers what do i do? set up a restricted call list or something like that? and how does this work?

hi i have AUXOUTOFCALLS and AUXOUTOFTIME, these give me the total overview of calls and call times for agents calling out this however also includes calls that an agent made but are disconnected before the calls are connected in other words abandoned calls how can i exclude this item from my...

hi notification on the expansion module of a secretary extension is lost after logging in again (the triangles) any idea what is happening and how to resolve it?

hi i want to use a station within a certain hunt-group to dial *21 (call-fwd) and then call-fwd the group-extension of the huntgroup this way all incoming calls will be forwarded however there is a call-fwd restriction in the trace file hunt groups seemingly have always cos 1, and i can not...

How can I forward a hunt group to an external number?

Is it possible for a secretary to break through a Call-Fwd if the manager has set this up on the phone, instead of only SAC?

Hello, I am calling to a service number and when entering the digits for making the choice in the IVR, the answers are not received at all. DTMF by standard should be activated, the service number is a general countrywide number, so I am at a loss at why it does not recognize these answers...