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Picked up three phones but the firmware they are running is very old (.066). The docs talk about using SSH but the phone doesn't allow it, nothing in the settings menu... Any one know the "old" way to upgrade these phones?

Two Internet connections voice going out WAN2 with failover to WAN1. WAN2 fails and phone(s) FAILOVER to WAN1 no problem, everything works. Service restored to WAN2 and due to Mitel keepalive messages, sessions are not cleared on the firewall so the MBG at the remote thinks it's still talking...

Do we have the ability to access the settings menu by holding down a set of keys during boot? Can seem to find anything on this on the mitel site...

Has anyone found a work around or way to do this reliably? Basically need to record trunk side (or station side) and record a call that is forwarded out of the system. - using SIP Trunks. stumped.....

Wondering if anyone else has seen this issue when even pinging the BCM it drops packets or the response is in the 100's of MS, sometime 1000's. I've even went as far as disconnecting the LAN and plugging directly into LAN1 or LAN2 but the problem is still there, when I use the OAM it works...

Can't seem to get Screened transfer to work , I'm hoping someone else has run across this? All other aspects work - Blind Transfer works. Essentially you press screened transfer and dial the party, but when you try and join the two calls it drops. "transfer failed" Anyone?

Since mitel stopped supporting the STT, has anyone found an alternative, one they have actually tested and got working using Nupoint?

So basically I'm wondering if anyone has set this up before and what Outcome they had, i've messed with it for a couple over hours but can get the lamp to light This is on embedded mail, running 7.0 virtualized

We replaced a defective sx200 with a new 3300 MCD, at this point in the SMDR we only see the output or converted number, is there a way to see the actual speed call that it's dialing? Trying not to have to go into hundreds of rooms to reprogram all of the buttons. One of my techs thought it...

had one brand new in the box, powered it up and I get the MGMT light blinking amber rapidly. Console in and the system can boot the image off the CF, when I type boot, I get a CRC error from the image and it won't load..... Anyone that knows this product better than I have any suggestions on...

Ok so I'm using a SPA112 ATA and it's configured per the docs, it works fine but occasionally it shows offline on the MBG, but it still is working. Reading through the Docs it talk about the GAP register and the Keep alives, I'm just not sure what to adjust to what. Any ideas?

Anyone have any experience with the MICD platform. I keep getting this error - Nov 28 03:33:17 micd MiCSTenantStateChange[26136]: tenant0 javalayer has stopped running. ESM access is down And the only way to fix it is to reboot the instance....it is running the latest version of everything...

So basically I have the call Waiting tone working fine, but it appears it breaks the forward to voicemail is you enable the call waiting Swap feature, has anyone encountered this? Scenario - analog user on a call, second call comes in and I hear the beep but the call never forwards to...

So basically the phones register fine, but once the user changes his/her mailbox password the phone deregisters and the oly way to get it re-register is to login to the MXe and change the USer auth back to what is was. We called Mitel and they told us that was design intent?!?!?! what a load of...

We've had this problem on all of our analog 5000 customers, to the point where we don't want to sell it anymore. We get complaints that the audio is crackly, noisy, and the customers are UNHAPPY to say the least. Anyone run into this ? we've tried the hybrid balance test and it sometimes make...

So the dial by name "works" but there is no intructions when you press "#" it's just silence, you can spell the name and it will call them but the system doesn't give you any prompts after you press # I've tried stopping and staring nupoint... Anyone had similar issues?

Ok, so as the title states i upgraded from 4.2 sp2 pr1 to the latest verion of 5.0 and now the hotdesking doesn't work, you login and the phone reload but it just comes back with the same extension... i've tryed : 1> rebooting the mxe 2> create new hotdesk users 3> deleted old users and...

Ok, i see alot of MBG forums but i think my config is a little different with have an MBG in Gateway mode, with a dedicated external IP address we can make incoming calls no problem work perfectly, but when we try and make an outgoing call we get "INVALID" on the 3300. - we've triple check the...

Is anyone familiar with the SMDR LOGIN STRING. I'm trying to get this working using a Serial to IP Converter, with no luck. In the Docs it talks about a SMDR Login string that is required and it looks like HEX. Anyone?

Is this possible? If so how do i see how many trunks are busy/free...?