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  • Users: dphoenix1
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  1. dphoenix1

    How to set up Primary Coverage for operator?

    Ok, so what I want to do would seem pretty simple, but I've run into a few roadblocks. First of all, a description of the system: we have a Merlin Legend PBX, with the majority of phones being leftover Partner 18Ds from our old Partner system, hooked into 3 016-ETR cards. The receptionist, IT...
  2. dphoenix1

    ACS R3.0 A-Attendant + Caller ID Question

    We have a Partner ACS 3.0 and a Messaging R6.0 module. Currently we have the automated attendant picking up after 2 rings to catch the Caller ID information. This all works fine, except when the call is transferred from AA (or from another extension) to the destination extension, the destination...
  3. dphoenix1

    ACS Proc. R3.0 Ringing problem

    We have had this phone system for years, but have just finally gotten around to setting up individual voicemail accounts and an Automated Attendant. The problem I have seems like it would be a relatively simple one to fix... I have pored over the manual but have found nothing (probably missed it...

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