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I just start working in a Hospital and they have the call pilot 02.01.27 (old version) They lost the Cd's of installation so I can't access to the Application Builder to change a voice menu. I tried to get it with our vendor Ronco but they said they can't have it because is very old. Does...

I just start working in a Hospital and they have the call pilot 02.01.27 (old version) They lost the Cd's of installation so I can't access to the Application Builder to change a voice menu. I tried to get it with our vendor Ronco but they said they can't have because is very old. Does somebody...

I work in a Hospital and the Director wants that when I baby born the Maternity department dial a specific code through the phone system (Nortel option 81) and stop the ambient music and play a specific melody. Any ideas what hardware I need to do this and what kind of trunk or page need in the...

I work in a Hospital and the Director wants that when I baby born the Maternity department dial a specific code through the phone system (Nortel option 81) and stop the ambient music and play a specific melody. Any ideas what hardware I need to do this and what kind of trunk or page need in the...

When the phone M3904 is idle, it show in the display "Nortel Networks". Is there any way to change to the name of the company? I was trying in the LD 17 PARM but I don't have the option to modify. This is a Meridin Option 81. Version 3011 Release 25 and Issue 40 B Thanks

Where can I setup the number and name to be showed when we call to other party? We just got 3 new PRIs and actually it showing like private number. This is a Meridian Option 81. VERSION 3011 RELEASE 25 ISSUE 40 B Thanks in advance.

This is the scenario The Recepcionist use to setup call forward to 2699 (this is an ACD number) and all the calls go to After Hour Menu and it works fine (goes to meridian mail) Now we need to migrate that number to the call pilot, so I create the voice menu in the CP but when I changed in the...

I have an analog phone without message waiting light and I need to setup voice mail on that extension. I setup the voice mail box in Call Pilot and change the TN class of service to mwa. When I left a message the phone has like a busy tone, do you guys know how to change that tone? Thanks in...

We have a Meridian Option 11. I setup call forward for an analog extension but when the user forward his phone calls to another extension he doesn't have special tone to notice that the call forward is activated. Can somebody help me to setup a special tone? Thanks in advance.

Hello everybody, I need to forward all the dn's to another extension but for any reason the forward only works on key O and 1 and 9 but it doesn't work on the third line. Can somebody help me with this. Thanks in advance Francisco DES PHONE TN 060 0 07 11 TYPE 3904...

I know that the Meridian Option 51 in the midnigth routine disable the digital phones that aren't connected, What is the way to stop this? Do I have to remove the program 45 in the config? Is there any risk if I remove it? Thanks in advance. REQ prt TYPE ovly OVLY SID 65 BKGD 044 PBXH...

I don't know if you guys remember the SL-1 XL with the 24 batteries (acid) in my work we still have these batteries but we need to change it. Do you know a company that sells sealed batteries? The batteries are installed in the same room where the PBX is and the worst part I work in the same...

For any reason the option 11 doesn't run the midnight routine. I have this: OVLY SID 0 BKGD 044 PBXH 01 TODR 01 DROL 030 034 038 043 044 060 135 MULTI_USER OFF VAS Is there something wrong in this programming ? I will apreciatte your help to solve this problem. Thk

The carrier in my country just upgrade their cellphones numbers starting with the * and the # Ex *788205. I have a Meridian Option 11 and after take the acod the pbx doesn't reconigze the start (*) and the pound (#). Somebody has a idea how to solve this problem?? Thank Francisco