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  • Users: langman
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  1. langman

    Wallboards

    Ok, we purchased a few wallboards for our call center and can't get them to work at all. They are Inova boards not the Spectra link because we are switching to a call manager in February. I am missing a few pieces of information that I need to get these boards up and going. Does anybody know the...
  2. langman

    Work Mode Activation

    Hello All, I have several Work Modes defined in the NEAX 2000 we have. My problem is when the Agent hits the work button, it automatically places them in "Work Mode= 1". How can I set it up so that they have to select what work mode they are acually in? I have tried to enable the "multiple...

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