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Looking for some help. I have a VGMC card that keeps toggling back and forth from F000 to M000. As anyone experenced this and are the able to help me resolve this. Not sure is this maybe a network issue or not. Thanks

Hey folks I am having an issue with a CS1000E site. Below is what is happening. Both sets are NCOS 6 Start with the WORKING IP SET 1120E set calls Norway over SIP. Calling 75562869 Call is getting a Ring No Answer Now the NO WORKING TDM 3903 set calls Norway over SIP. Calling 75562869...

Hi I had this situation on the weekend and all is up now but wondering what the root cause might be. Customer has 3 Analog cards in slot 6, 7, and 8 in Loop 0 shelf 1. There was no dial tone. Card in the other shelve worked fine. The issue started as an analog line was not working. I disable...

Does anyone know if it is possible to to Play an announcement from the CallPilot of a PA system? A customer wants to, In the case of an emergency be able to play a pre-recorded message over the PA system from the CallPilot. They said that they were able to do this on their old Octel system.

Have and issue with a CS1000E HA 5.0. Here is the situation. Call Server 0 is in building A and Call Server 1 in building B. The ISDN setup it two physical T1 as one PRI with a primary D and backup D. The T1 for building A is in l s c = 4 0 3 Loop 78 DCH 14 Primary with its own primary clock...

Does anyone have a copy of the 1120 C60 firmware? Thanks

I am having issues trying to upload the bin file toe the sig server. I select the bin file and press the button to start the upload and the hour glass spins and then stops. I checked to see if the file was uploaded and it does not show in the list. I uploaded a couple of other firmware bin file...

Would anyone hare a solution for the following issue. I have a customer with a CallPilot 5.0 1005r HA system. I recently changed the IP addresses for the CLAN, ELAN and managed IPs. This seemed to go fine, but when I try to bring the main Callpilot server back on line it gets down to the CP...

Can anyone help me with this. I am getting the following message and not sure what to do next. 29/11/2007 11:35:16 LOG0004 tMgcVgwAppStartRetry: DSP DBs are present, waiting for mgcdb.xml from Primary Call Server

I am working on a CS1000E with SRG50s and SRG200s. Is there a way to update the firmware by zone instead of doing them all in on shot? Thanks in advance

I have a customer with an issue where they are having a speech delay issue with 1150E and 1120E that have Plantronics M22 Amp and H141 & H351 headsets. The Amp is set to 5. If they double tap the headset button on the Amp the call gets speech right away. The delay can be as short as a second...

I am upgrading a Option 11 from 25.40 to SC1000 4.5. I have a new SSC card and daughter board. Software delivery card and a universal dongle. I want to upgrade the system in a lab and install the database. Then take the SSC card to site later and swap it out. Does anyone know how to do an...

The access to meridian mail failed after the server com port 2 disappeared. Does an oneknow why this may have happened? Thanks

I would like know if anyone has taken the Nortel Contact Center Tls 6.0 Application Developer Exam 920-167? Thanks

I need a tape to do a back-up on Meridian Mail before a migration to CallPilot, but I do not have a tape. Can I use a tape from another system and overwrite it?