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Greetings, At a client site is a Windows Server 2003 R2 box, no Active Directory, mostly as a file server to the workstations with the exception of multi-user Peachtree 2011, which is accessed by three remote users who RDP in to the server, and not always at the same time. The client asked us...

Good evening, We have a new client with an FVS318 on-site, configured with a client-to-site VPN tunnel for a remote salesperson and a site-to-site VPN tunnel for the owner's home office. Whether they were not given the login credentials for the admin interface or they have been lost with time...

Greetings, When accessing messages, especially replying, via Outlook Web Access using Internet Explorer 8 on Windows 7, the message body *always* shows a broken image - no message text ever appears. Outlook Web Access works just fine in IE7 & IE8 on Windows XP. Can anyone provide any...

Good evening from Wisconsin, As our client base grows, our technicians are now receiving support requests via email frequently enough that we are brainstorming ideas to implement a fee structure for our non-retainer clients, as generating responses for each of those requests moves billable time...

Good evening from Wisconsin, I recently came into managing a Windows 2003 server that has MySQL Administrator installed and supposedly running the MySQL databases for that server. We're trying to migrate the MySQL databases to a new server, but I can't seem to get the current data, only...

Good afternoon, All I am trying to accomplish is that visitors to my site using the Blackberry Tour (Blackberry 9630) be redirected to index.htm, and all others go to index.html. According to what I have read, this should work. However, my Blackberry users receive an 'excessive redirects'...

Good morning from Wisconsin, I have a Windows Server 2003 machine serving as primary DNS for one of our corporate clients, and all workstations in the enterprise resolve correctly, my guess is because the server is using root hints, but the screenshot below indicates that the server is...

Good morning from Wisconsin, One of our clients has an HP DeskJet 3940 connected via USB to a Windows XP Home w/SP3 system, and the printer will not print anything in landscape, only portrait. The printer has been disconnected, drivers removed, system rebooted, current drivers from hp.com...

Good evening from Wisconsin, Back in February 2009, I applied the DST2007 updates to a Windows Server 2003 machine running Exchange 2003. The updates were delayed due to incompatibilities with the client's BlackBerry configuration. The client just recently noticed that standalone appointments...

Good evening from Wisconsin, Back in February 2009, I applied the DST2007 updates to a Windows Server 2003 machine running Exchange 2003. The updates were delayed due to incompatibilities with the client's BlackBerry configuration. The client just recently noticed that standalone appointments...

Good evening from Wisconsin, I am trying to set up WebDAV using IIS6 + SSL on Windows Server 2003 R2 w/SP2 and I know I'm only a checkbox away from having it work without errors, and I don't know where it is. All operations are being tested with NetDrive and IE 8. From a remote client, I can...

Good evening from Wisconsin, I have been using ACT! since version 2000, then jumped to 2007 several years ago, on my primary business machine running Windows XP Pro w/SP3. Now my office manager needs access to the same database to schedule appointments, add/modify contacts, etc. In response...

Good evening from Wisconsin, My office manager's personal laptop was infected with Vundo, which I used VundoFix to remove and MalwareBytes Anti-Malware and AVG Free to ensure the system was clean of spyware and viruses, respectively. This system is running Windows XP MCE 2005 w/SP3. Now...

Good afternoon from Wisconsin, We are moving our aging Windows 2000 DHCP/DNS server over to Windows Server 2003, and need some insight into how many Client Access Licenses (CALs) we actually need. For those of you who haven't read the CAL guidelines, it seems you need a law degree to...

Good morning from Wisconsin, One of our Active Directory users can't move or delete items from her desktop. The client is Windows XP Pro w/SP2 and the server is Windows Server 2003. It looks like her profile was set up at a different time and in a different manner than the other profiles...

Good evening from Wisconsin, One of our hosting clients called us today with a concern that one of their visitors had reported that "Mal/IFrame-F" was found on their website. The website is for a small funeral home chain in Wisconsin and uses Joomla for content management. I've pulled up the...

Good morning from Wisconsin, I am looking for advice on the available command line encryption programs that will work with Windows XP Pro. I'm leaning towards TrueCrypt for its support of more powerful algorithms, so my plan is to mount a logical TrueCrypt drive on a physical external drive...

Good evening from Wisconsin, I have installed a new Vista Business PC that sits behind a Watchguard SOHO 6 in one of our clients' networks. The Watchguard is the DHCP server, DNS server, and gateway for this network. The Watchguard correctly hands out its own IP address as the DNS server when...

Good evening from Wisconsin, I have a client with a Fuji Finepix A500 digital camera that he hooks up to his Windows XP PC using a USB cable to copy images to his computer. Using Windows Explorer, he can drag one image at a time from his camera to his PC just fine, but when he selects multiple...

Good evening from Wisconsin, I have a batch file that needs to run both at startup and shutdown *with* network support; that is, a connection to the network must be established for this batch file to do its job. I have tried the startup/shutdown script options in the Group Policy Editor, but...