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Hello: We are using NetScreen remote VPN client v10.1.1 for our remote users. I have one user that cannot see her policy when she goes to connect. We have reloaded the policy, removed and reinstalled the client, and then reloaded the policy, but the policy will not show up in connect. Has...

Hello; We have in stalled SharePoint services on a 2003 server ad have been using it for the past month now. Works well but there is something we don't get: In "My Network Places, Local Network" I and other users can see connections to the SharePoint server's Documentation section. I and...

Hello; When using Mail Merge in ACT! everyting seems to work fine except adding attchments. When an attachment is added to the e-mail and the mail is sent, everything looks fine, except the attachment did no go. Has anybody run into this? Thanks.

One of our DCs when down today for a brief moment. During that time users where not able to log in. We have other windows 2000 servers "defined" as DCs. My question is do the other DCs contain a copy of the Global Catalog so that users can be authenticated? Or is there only one GC for users...

Hello; Our DC is a Wiondows 2000 server running mixed mode. We want to shutdown this Windows 2000 DC sever and run on of our Windows 2003 mashines as a DC. How is this done, and do we need to go to native mode to do this? Thanks.

We have detached our SharePoint MSDE database and re-attached the config and content database to an SQL2000 database engine. The SQL2000 engine is on the same server as SharePoint services. How do we get SharePoint to see the databases with the new engine? Thanks

We have SharePoint Services (2003 Server). We would like to restrict certain users from going into a document group and viewing documents in that group. Is this possible? I have looked but cannot find a way to restrict users from getting into other "document groups". We have broken these...

Hello; I have one user that is trying to open an item on her calendar but when she tries she gets she gets "Can't open this Item. The object could not be found" I tried clearing out the foms cache and loaded updates for Office/Outlook. She is running Outlook 2003. Other items on the...

Hello; When users connect to a Terminal server session the printer that they set up the day before as their default printer is no longer their default printer. They have to keep resetting the printer they want as default, but the next time they log in the printer they set up is no longer...

Hello; Does the information in AD Users and Computers get e-mailed out? In the Address tab of Users and Computers I am being asked to put in home address and phone numbers but did not want to do so if when someone e-mails they are sending their personal info. I noticed that within the LAN you...

We will be upgrading our SharePoint MSDE datbase to SQL 2000. Once this is done how do I get Sharepoint to "see" the new database? Thanks

We are running SharePoint with the default MSDE database. Because of the sizei limit of MSDE we want to "upgrade" this database to SQL 2000. New to SQL and not sure how this is done. Been looking for a utility in SQL for this but don't see one, am I missing something? How would I upgrade...

Getting some questions from users about documents in SharePoint that I am not sure of the answer. We are using SharePoint services on Windows 2003. 1. Can you e-mail a document from the SharePoint site? I don't see a "send document" option. 2. Is it possible to upload a document from e-mail...

Hello; When a document is "uploaded" in SharePoint, what is the path of the document that was uploaded? For instance I upload a document from C:\testdoc.doc. Does SharePoint create a pointer to C:\testdoc.doc? Or is the document loaded into SharePoint some where? If the document is up...

What is the best way to Backup and restore SahrePoint? We have tried backing up the Data directory and restoring, but when you restore nothing seems to happen. Job says it completed but we are still looking at the web site with the same content(we modified the site after the back up to make...

Hello; We have a Cisco 1700 with 2 WIC cards; one for our internet and the other is a shadow T-1. I am told that this shadow has not worked since it has been set up (just started here.) How do you set up a shadow on the Cisco 1700? Checked with the Telco to make sure the shadow circuit is...

Hello; I have one extension that is getting a busy signal when you call it. It is a digital phone (4406). Looking at the set up in Manager I do not see anything obvious that is wrong. Needless to say the user is not on the phone when you dial the extension. Any help with this would be...

Hello; Is there a way to move the MSDE database from it's default location on the C:\ drive to another partition? Thanks.

Hello; I have a user that looses voice mail. When she leaves for the day she has voice mail but when she comes in in the morning they are gone. Checked the settings in manager and everything looks okay. Thanks

Hello; We are going to buy CCC agent license and want to do the install our selves. I have never installed agent licenses and am new to the Avaya phone system. Is there a white paper that describes how to install the licenses, or is it fairly straight forward? Thanks.