Hello all,
I created an pseudo ACD on CMS r14 and what I want to do is to create new user but I got error that it is not possible because this is pseudo ACD. I need this pseudo ACD for third party and I want to set permission for that party to see only their data (skills, agents) but it seems...
hello,
We installed CCA on SSP card on our Conversant 8 but now we are not sure does CCA and text-to-speech can be assigned together on one SSP card. does anybody have any experience with that.
hello,
We have an Definity G3 SW release 9.5 Our Avaya support wanted to establish alarm monitoring via integrated modem in Definity but each time when Definity has alarm and want to call an administered hot-line number and after one ring switch drop this call. Now Avaya want to upgrade SW...
Hello,
We will have a upgrade from GR3 to newest CM3.1 on S8720
on main site and G3si to S8500 (ESS) on other location. However, existing cabinets on main site will become as Media gateways but for other location Avaya offers new Media Gateway G650. I don't know way? Can existing cabints from...
I have 5 licences for IP on my Definity switch by the way all based on TDM. Does anybody know how I can enable IP, what I have to do? I would like to try it if it is possible.
We are on way to upgrade our system to newest CM3.1
We have two site running on main site G3r10 and G3si on other site. We planned to have an S8700 on main site and 8500 ESS on smaller site and replace current TDM with IP trunking. Also we have integration with Avaya Interaction centar...
On Definity G3R10 CDR-PRI link is down but only if reliable protocol is activated so I can not use Definity reliable data transport tool for this. It worked three years so far. Now I useing netcat for it.
Avaya can't help me. Does somebody have any idea?
thanks
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.