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  • Users: smoom
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  1. smoom

    CCIS Call Forwarding Issue

    We are installing a new NEC8300 that is connecting via T1 ccis to an older 2400 IPX. In our testing we found that if a call is answered in the 8300 and transferred to an extension in the 2400, and the 2400 phone is call forwarded off site the transferred call will not follow the forwarding. We...
  2. smoom

    DSL vs Message waiting light

    So we installed a DSLAM for a small hotel in our area. The hotel is using an Iwatsu PBX for the guest phones (that we do not maintain) the customer keeps calling us and saying the DSL modems in the guest rooms are not working. After changing out 40 DSL modems we figured out that the DSL...
  3. smoom

    NEC Manuals

    For anyone looking for NEC manuals they are available for download at NEC's website now. http://www.neccare.com/cng/docs.nsf/Lib3?OpenView
  4. smoom

    Phone tech, job standards

    I was given the resposibility of creating a list of what is required from a phone tech, from running wire to troubleshooting customer problems. I'm just wondering if any one has or knows of any list out there. This seems like a real large project considering what it actually takes to do the...

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