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Are there any known issues related to Doorphones on a BCM 450 R6? I have a customer that upgraded from a Norstar MISC to a BCM 450 R6. They had 4 Doorphones in place before the upgrade that were working. I'm now experiencing the Doorphones working periodically. They appear to work once after...

never seen this before. Voice Mail is acting funny. when AA answers and the greeting plays, the can messages do not play such as when you hit the # key for company directory. you do not hear voice mail betty come on and instruct the caller to dial by name, but if you know what to do, you can...

I am having a problem with desktop messaging I tested the other day to see it happen when a messages is left in voice mailbox the red light comes on but goes right back off because mail is delivered to email/vmail box & marked as read as soon as it arrives my suggestion was to uninstall &...

I am having a problem with desktop messaging I tested the other day to see it happen when a messages is left in voice mailbox the red light comes on but goes right back off because mail is delivered to email/vmail box & marked as read as soon as it arrives my suggestion was to uninstall &...

I've got site A (BCM50r2.0) VoIP trunking to Site B (BCM50r3.0). Site A has a PRI and site B does not have any telco service at all. Site B dials out through site A's PRI. I am having trouble setting up a DID to land on an extension at site B. I've got the DID(1875) set up as a destination code...

can anyone explain or point me in the specific direction to find out how to use the template heading under sets in the element manager. i'm trying to set up a bunch of users and thought this may be a faster and easier way to do it.

is it possible to reset the installer password w/o doing a startup on a MICS? Please help

does anyone know how to reset a BCM 50 by using admin button(reset) on front of main unit? what is the specified time to press button during start up? i took a box over that the password has been lost.

I have a 4.0 that is getting an alarm every minute on the minute with an alarm 326 "core telephony-slip under flow". telco is claiming they're good on their end. I've got many of these boxes out there with the same config on the DTM with no issues to speak of. The DTM is set to primary. No loss...

I can't quite remember if caller ID shows up on 2nd call while on the first call. This is on a BCM 400 running 4.0 with PRI with DID's on target lines. Does anyone have any input?

can someone help me out please? i reimaged a BCM 400 3.7 using the Nortel BIT Tool and the 3.7 imaging cd's. i was givin the BCM IMAGING COMPLETED screen when it was finished. i pulled the power cord to the BCM and disconnected the cd-rom, monitor, keyboard, and mouse. plugged the power back up...

the original bcm was a 3.0. I tried to upgrade to 3.6 and ultimately to 3.7. Was unable to complete the upgrade to 3.6. All actions were complete except the last action,which was initilize bcm. It stop there and never completed. Telephony services was up and running but v-mail was down, lights...

does anyone have any insight? in our lab i have a Mics xc 6.1 and bcm50 that are connected to each other through an adtran atlas 800. when both are set up as PRI and you try to call from the norstar to the bcm there is about a 4 second delay before bcm starts to ring. but when both are set up...

call pilot is down. i can not log in to the bcm by LAN or HYPERTERMINAL. i have changed out the BFT, it did not fix the problem. i changed MSC, still not up. put the original MSC back in. i've got a chassis and harddrive coming tommorrow. is there any other way i can get into the bcm to attempt...

I have never done a back up. Do i go to BRU or do i go to telephony services where back up and restore tab is. and how do i get it started?