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  • Users: dtperk
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  1. dtperk

    End user (Supervisor) training for SCCS 5.0 / 6.0

    Hi all, Long time lurker, first time poster. I work for a relatively large bank in Cleveland that has a 24/7 call center. We use a CS1KM with SCCS 5.0 and WebClient 4.5 currently. Our end users (workflow and scheduling management group) are looing for training on SCCS from an operational...
  2. dtperk

    CDR software to marry SCCS 4.2 and Opt81 (25.42)

    Hi all. I'd first like to say, I've been lurking here for a few months now and am floored by the level of expertise here. Nice work all! Second, I was wondering if anyone knew of a package that brought the SCCS system and the CDR reports from the Meridian (mainly, the OTM collector) together...

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