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  1. joeyarticle

    Is Avaya better than Norstar?

    I have just bought a Norstar MICS 7.0 with CP 100. It is just a little late to be finding this out, but I am getting the opinion that Avaya may be a better system. Does anybody who works with both Avaya & Norstar have an opinion which is better based on price & features? Thanks
  2. joeyarticle

    Caller ID Log - Want CLID avail for company

    Hello, I'm trying to configure our system to allow CLID log on all phones and not partition a log space for each set. I found that there are 600 CLID log items avail that can be allocated to each extension. I don't want it to work like that. I would like to have a central call log for all...
  3. joeyarticle

    CLID Display on Row 2

    I am trying to get our CLID to display both the number and name when an incoming call rings. Right now only the name OR number will diplay based on the settings for that specific phone. How can I make use of row 2 on our phone MICS 7.0 & 7316e. This row of information is rarely if ever used...
  4. joeyarticle

    Night Service Mode

    Hi, I'm trying to setup MICS & Callpilot 100 to manually be put into night service and play a "We're Closed Greeting". After many hours of search, I understand it works this way: 1.) Set Business Open >> No This will play Non-Business greeting at any time. 2.) Set Time Schedule to play...

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