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I'm having trouble with a USB dongle feature key not being recognized by the Feature Key Server. Permanent red X. -Sentinel drivers are up to date. -When plugged in, computer properly recognizes dongle as "SafeNet USB SuperPro/UltaPro". -Same symptoms when tested on three machines, the Win2k3...

I'm attempting to correct an issue with redialing numbers from the call log (missed/InAns) on the phone. The number is displayed as we'd like it, with area code, number, no prefix. For example "5035551234" When selecting a number to call, the phone automatically adds a "91" prefix, which...

I was asked to move our IP Office and Voicemail Pro systems off our server and host them from my workstation (which runs all the time). After installing Voicemail, however, I can't get the thing to start working. If I pick up my phone and dial a VM shortcode, or VM:COllect, or anything...

I've been reading through various Avaya literature, trying to get more familiar with the IP Office system, and I'm slightly confused by some potentially inconsistent naming of various systems: 1) The most recent maintenance release notes say that the updates (no, I'm not installing them) are...

Hello again, I'm still tinkering with out IP Office system, now trying to set up our call-receiving and voicemail handling... I've created an auto-attendant, using VM Lite (for now), that is designed to let users pick which user to call. It creates the *811 etc shortcodes for setting the AA...

Hi, I'm completely new (and untrained) to the Avaya IP Office system, trying to learn as much as I can so that we don't need to rely on an off-site "phone solution provider". So far I've tweaked the users and appearances in our small office, and set up the voicemail lite system, but there is...