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  • Users: vespaman
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  1. vespaman

    Call pick up.

    TDA100 with 6 incoming analogue trunks all in same trunk group. all calls go to the ICD - 601 at all times. scenario is 3 extns in ICD group, all with PT's and consoles, all configured the same. extn 842 answers 75% of all calls then parks them or blind transfers them. when call is parked then...
  2. vespaman

    IRNA DDI call to extn that is fwd B/NA to VM

    First time poster. I have a TDA100 and TVM50 set up for an insurance company. The agents have a VM mbx but they aren't FWD'd to their VM mbx. This is what I want to happen - Incoming DDI calls go to the agents phone then IRNA to their respective PA's. The PA's have 3-4 agents each so they FWD on...

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