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Hello All, Wow it’s been a long time since I’ve logged into the forum and it looks like a lot has changed. I had a customer ask me a question about his voicemail which I believe it’s a Startalk but it could be a Callpilot 100 but it’s been so long ago I honestly cannot remember. Anyway he asked...

Long story short I'm trying to update the time and date on this BCM 50 System ( New install ) and the changes simply will not stay. I've tried just about every possible way to go about doing this ie. via EM, via telset etc to now avail. I wanna say that I've came across this problem sometime...

Hello, I have another question regarding the position of line appearance keys. They default going from left to right and prior to this outage the customer said the lines were setup going from top to bottom. Is there a move line feature on this system? I Charm City Communications...

Hello, I'll start by saying I'm a Nortel guy 100% but I do work on Avaya systems as well, mainly the IPO. I basically just need to find out if extension numbers can be changed ie. performing a DN change on a Norstar. I will give a little more detail here, I have a Partner system that exts...

Hello All, Can someone please provide me a link to a 2050 softphone v2 or v4? Charm City Communications http://www.charmcitycommunications.com

Has anyone ever got this working before? Is so can I get some insight please.. Charm City Communications http://www.charmcitycommunications.com

Good Morning, Ok I know it's been probably 5 yrs or so since I've logged into a NT box so my memory on it is a little rusty. I have a new customer that says their BCM 400 has been failing the past couple weeks but a reboot gets it up and running again. I'm heading out to the location to...

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Hello, I got a request from a customer of mine wanting lines to ring at different times of the day on a certain extension. I know I can achieve this with a cics/mics but I'm not sure if it can be done on Dr5 sft. Has anyone ever done this on a 8x24? Jeremy J. Carter Charm City Communications...

Hello, Can someone inform me on how to re-start the embedded v-mail on a ipo 500 V1? I have a customer that is stating when they press the visual voice button it's saying the v-mail isn't running, also when I call into the main number the AA isn't picking up? Jeremy J. Carter Charm City...

Hello All, I have a customer that wants to upgrade their IP Office 500V1 from 4.1 to 8.1. I guess my first question is can I go directly from 4.1 to 8.1 without any stops in between? Something tells me no but... I too am a long time Nortel guy learning the IPO so any advise from the Avaya pros...

Hello All, I'll start by saying that I'm a long time Nortel tech and have no knowledge what so ever about Tadiran systems. I have a customer that has several locations that I service and they are all Nortel's except this one. I was wondering what someone would suggest as far as a voicemail...

Can someone please provide a link besides avaya to download NRU 11 and maybe NVM. Thanks in advance. Jeremy J. Carter Charm City Communications http://www.charmcitycommunications.com Norstar. BCM. CS1000 Programmer

Hello All, I'm going to be upgrading a MICS 5.0 system w/ several PRI's connected. I know in most cases I can just power the system down and switch the software card but I'm worried the sys id will change. I nor the customer has no documentation of the keycodes...imagine that. Anyway it's been...

Hello All, I'm a long time Nortel guy now learning the IPO's so bare with me. I have a customer that is having a issue with their AA. The problem is when the greeting picks up you cannot dial through to anyones ext. number. The recording just keeps playing while your trying to enter your...

This is a stupid question but it's been awhile since I've tried this. I just want to verify that the T7316e with work on a 8x24 but obviously the handsfree,headset, and mute buttons will not work along with LCD icons. It will boot up and work other then those things I've stated right? Jeremy J...

Hello All, I have a question that I believe I know the answer to but I figured I'll run it by some fellow tek-tippers. I have a customer that asked me if it's possible to leave a message in someones mbox and then when their finished go to other mboxs to leave more messages. I'm thinking that...

Hey I know there was a post about this new system a few weeks back. I was just wondering if any of you guys got a chance to get your hands on one yet? I'd like to get a little feed back on it before I go and buy one. I know from what I've read on line this thing is pretty sweet, and if I can...

Hello All, I need a little brain refreshing here as it's been awhile since I've done multiple page zones on a MICS. I'm very aware that the Norstar system only has 1 external page port so I will have to use trunk ports to get this working. This is going to be a new install and the current phone...

Hello All, I moved a IPO 500 w/ 4.1 software yesterday and after the move the customer noticed that the phones would sometimes say waiting for line. I also had this happen to me while making some test calls, it would sit there for about 10 to 15 seconds and then connect the call. Any...