Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations dencom on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: alfacom
  • Content: Threads
  • Order by date
  1. alfacom

    NARS BARS SDRR DENY NUMBERS

    Hi all, I need to restrict more than 300 numbers and i created a spn table for this. However i can't enter more than 64 phone number under sdrr deny table. I got this error when tried to 65th number. ESN0068 No more restricted numbers allowed for this code. Severity: Info Is it possible to...
  2. alfacom

    MCS 5100 Lotus notes Integration

    Hi, We have mcs 5100 Rel 4 and Lotus Notes 8.5 . Is there anyone who could integrate this two systems?
  3. alfacom

    Softphone License Server Installation

    Hi all, Is there any documents which includes Installation of License Server for IP softphones.? I installed software but i don't know how can i check if it works or not. Thanks.
  4. alfacom

    Hitting not ready key on ACD calls

    Hi all, I have a question about not ready key. When an agent hitting not ready key on an ACD call, call is disconnecting. What i want to do is when agent press not ready key on ACD call agent will be not ready after ACD call has completed. Is it possible to do that? Thanks in advance.
  5. alfacom

    Realtime on CCMA

    Hi, I can't see any change for an agent(for example supervisor change) on Real time displays without resetting Icertd service on CCMA. Is there anyone whos faced with this problem before?
  6. alfacom

    Archiving

    Hi all, I just finished installation of Witness archive manager on Nortel Contact Center enviroment.I can see label of DVD ROM and all configuration is looking normal. My question is how can i start manually archiving procedure? I set up campaign but i can't see any record on DVD. Thanks in advance.

Part and Inventory Search

Back
Top