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Hello Forum, We have to remote dial (modem) into our MMS v2.0 using craftppp login (then use web to access vm). However one of our technicians changed the craftppp password and we can't figure it out. We can still do voicemail actions directly on the server, however it's in another bldg...

Howdy yall, Trying to get some help with installing a new T1 ISDN line to our Definity G3 v.12 I believe I've installed/configured trunk (PRI) and signalling group correctly, but when I "status trunk 1", it comes back out-of-service-NE. What does that mean? More importantly, what is the...

Does anybody know how I can enable caller ID on my analog STE phone? We have a Definity G3si v12 and looking to enable caller ID on our Secure Telephone Equipment (STE)phones. They are ISDN capable, and the only CP we have is TN556D (will that work). Our digital phones (2410s) have caller...

We have an Avaya Definity G3si V.12. Looking to find the phone number prefixes assigned to us. Noticed we're able to create a phone number not normally used in our dialplan and it works to dial out. However all we see are the last 4 digits of the phone number. Tried calling it using our...

I just installed ASA v2.1 and I'm trying to export but nothing happens. I'm trying to export station/port/name/type info to either a text or excel, but the exporting process is not working. Am I missing something? Connection? Setting? Operating on a G3r v12. THanks.

I'm going to install ASA 2.1 (thanks Mike) on a new PC with windows XP. I'm currently using DSA -- Will the "persist.dat" file work on ASA 2.1 if I copy it from the DSA folder? I've done a search, but nothing about DSA to ASA software using the same persist.dat file. Thanks.

I'm coming from working on a MSL-100 switch and we had a feature that allows a user to call one VDN that will call a list of preprogrammed numbers. It's needed for emergency situations when our boss needs to dial all Key Personnel at once (time sensitive situation). Instead of calling each...

I'm new to this Definity G3r V12 switch, and my only way of remote access is on this beat-up laptop (I'm sure will crash soon). If it does crash, then I have no way of accessing our switch (other than walking over to the next building). It has version R1.8.03 dated 2001. Nobody here knows...

I'm trying to create "meet-me conference" with an access code. I created the "meet-me", but I can't get the access code to work correctly. Here's what I have for the "meet-me" vector (keep in mind I don't have an announcement card) so it's very straight forward: 1 wait-time 2 secs hearing...

We have a Avaya 2410 phones that are programmed a little awkward to get them to work. So I'm trying to figure out why. I'll try to explain. The 2410 digital phone is programmed with: Button ASSIGNMENTS 1: call-appr (users personal digital number) 2: abrdg-appr ext:nnnn ring:r (main office...

Hey everyone, I'm new to the Definity world so I'm going to have easy questions for you experts. I was just thrown into this position to manage/maintain day-to-day ops of phone/voicemail users. So all my questions will definitely be in the rookie category. So for starters, I'm trying to learn...