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Hi there, Hoping someone can shed some light on the below scenario: 1) Call comes into the MD110 PBX and goes to a voicemail box with menu options; 1 for English, 2 for Spanish. 2) Caller pushes 1 3) Call then goes to another voicemail box with more menu options; they push 2 to be...

I have a regular .aspx page with some text boxes and buttons. When going to the page on an XP machine all looks fine. On a Vista machine, the text boxes do not show up; only the labels. What would cause this? Thanks

I have an xls file with 1000 rows. I want VB.NET to set page breaks for every 5 records so when someone prints the xls sheet, it prints 5 rows per page. Any idea here?

I have a person's name in text (this name can change). I want to embed the name as speech within a flash animation video. I am assuming some text to speech component here. I am hosting the site on a windows server. Any recommendations on this? Essentially, the flash video would take the...

Anybody need spare Aspect ACD parts? Respond with what you need and how many? DTIC cards, etc?

I have a local test website. Running off of IIS 7 on Windows Vista. I have everything setup. I created a website, put a gif image into app_globalresources folder and then added it to the default.aspx. In the designer I see the image fine. When I run the website, a red x is displayed instead...

Does anyone use the MPCR method to make predictive outbound calls through the Contact Server? I see how to do it and am receiving an "N" response back meaning outbound is not enabled on the system. Wondering if anyone has this enabled and are using this? Thanks,

I am first wondering if there is anyone out there who has gone through the ACD upgrade to 9.3 with voice redundancy? If so, I would like to know if you see sometimes a delayed response when responding to a prompt announcement? (.5sec to 1 sec). So for example, you call into the ACD, you...

It seems like a #9 transfer cannot be initiated through the Contact Server abcon control. I can use the PlaceCall method to do a "#8" transfer (all shows up correctly in the CDR). When I put #9, it sends back an error meaning invalid number. I tried using the TransferCall methold where I...

Periodically, we have agents uniphi connect freeze up on their PC. They cannot do anything with the application. They have to end task and restart it. We are on 1.2.1 CM04. Anyone else having these issues?

Is there a way to get Click Once to install the application for "all users" who login to the PC? I remember hearing some workaround from the standard click once install. Thanks.

Is anyone using Contact Server 6.2? I am building out a new server and see the following errors in the logs: Detected change in Log Message configuration Failed to create the log file. No error occurred. Failed to open config file. No error occurred. All config params set to default All...

Has anyone been able to do a DDE execute in vb.net? Any starting points?

I am using a separate thread that waits a certain amount of time before continuing while the main thread is kicking off a process and waiting for a service to stop. If the time elapses, I want the 2nd thread to gain access to the main thread's UI. Using delegates, etc work as long as the main...

How would one encrypt a section in an app.config file. Have looked around..there is really no good example out there that I have found.

Is it possible to invoke a webservice through a DLL? Any ideas?

Has anyone used the contact server make predictive call request functions within the abcon control? Curious as to what implementations are existing out there.

Just curious if anyone has seen this virtual instrument error: WARNING Virtual Instrument Event Register ID 525 Method vig_del_SA Cause fail 211 CP rip_pmsgh 193 It happens anytime a uniphi agent logs in. We have a support case...

I have a C++ dll that writes a file to a network share. The DLL can fire without anyone logged into a server. For some reason the DLL cannot write to a network share, but it can write to the local PC; like c:\temp. Anyway around to pass credentials so it can write to a network share? Thanks,

Real newbie in the land of C++...need some guidance... I have a standard win32 dll project created. I need to create a function in the dll that creates a txt file with no data to some directory. I will call this from another program. No clue where to start...thanks...