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We are getting this error on the phone (cisco 7941) Transfer Destination is Busy When we get this error, phone stops ringing and it only beeps/flashes for incoming calls. Would appreciate any help

Is it possible to light up two phones (MWI) in cucm 6.x with unity connection 2.x. I have one voicemail box created with an alternate extension configured. System is only lighting up one phone and not the second one. Can we configure that both phones should light up no matter where user leave a...

Can someone send me some sample steps of testing specific ports by calling a number from a router using csim command. I am getting the following error. csim err:csim_do_test Error peer not found

Has anyone integrated CME/CUE with Cisco Unified Call Manager 6.x and Unity Connection 2.X. is this is a possibility????

Hi I need to make some test calls so I can know what is the number for my existing POTS lines going in FXO cards. Is there a way i can generate outbound test calls from my FXO card using my gateway, so i can see the caller id and identify each line going in my router.... Please help...

I have a number of Call Handlers defined in Unity, during a transfer action from that Call Handler, the user hears a system announcement "..wait whilst I transfer you call.." - can I replace this recording with one of our own (to make the announcements sound more consistent) ? I am using Cisco...

Hi I have an AA configured (if you know your party extension you can dial it any time), when a person call from outside and hit AA and try dialing an extension, they dont hear any ringback even though the call gets connected. CCM Version 6.0 Cisco Unity Connection 2.0 using H323 Gateways. Not...

Hi I want to convert my calling number from 10 digit to 4 digit when sending out to Service Provider. I am using SIp trunk ans right now when i am sending 10 digit calling number, outbound calls are not going through. How can I make a translation to do that? Can someone help me with it ? m1n2md

I have a main number coming to AA. I want to have a different greeting for weekends and after hours. Is it possible to do so in Unity? Office Hours (7am to 5pm) Greeting One After Hours (5pm to 7am) Greeting Two Weekends and Holidays Greeting Three Right now, if I apply a schedule from...

Hi It would be great if someone can help me with the following problem. How can a user send a call directly to another user voicemail rather than ringing his extension? I know there is a way we can do that by pressing * or # and then user extension but I dont know how to configure that. It...

Can anyone please help me with H.323 configuration, so phones from ccme environment can call phones in Cisco call manager environment.? Thanks

Do anyone know how we can add an create an access button for messages so a user can check his Unity voicemail using an analog phone which is connected to ATA 186 (SCCP)? I know we can dial the voicemail pilot # to access but is it possible to create a shortcut key on analog phone which points...