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Hey Y'all, I hope you can help me. I have an old PC, its a Win 95 machine. I need to transfer data/files from this machine to a new Windows XP Home Edition system. The old machine has no USB ports, or ps2 plugs the best port I have is a serial port, or modem. Does anyone have any good ideas...

Hey Yall, I am creating a new dts package that exports data into a csv file. I used Excel 2000 to create the csv but when I try to export to the csv file via sql server 2000 it errors out with the following "External tabl is not in the expected format." Does anyone know what I can do to fix...

Hey guys, I am supposed to write a query that will return the results of my Agent Jobs status, run duration, next run date, if the job failed or not for a certain job category, TPA Conversion. My problem is that I have the following SQL statement, it runs, but it returns to many results. They...

Hey Y'all, I was wondering if anyone knew of a way to keep users from coming over the speaker when a director is in a meeting. Is there some way for me to disable the speaker? Or is there a better way to accomplish this? Thanks for your input! Erica

I have a full text catalog in Microsoft's SQL Server 2000, with Server 2000, and the catalog is taking for ever to build. We are talking DAYS. Right now its only on 3,000 objects when the database holds well over 10,000. At this rate it should finish this week... Is there anything I can do...

Hi y'all I've had MATWorX32 installed on my personal machine for over 6 months, and it connects to my PBX NEC NEAX 2000 IPS system. However, just last week it stopped connecting. I get the error message of "Can't Connect." I have the same MATWorX installed in the server room on the Phone...

Anyone know where I can find some information on PBX down time? We are doing disaster recovery over here and they want a statistic....suggestions? 1 in Never? Anything offical would help! Thanks Erica

I have an nec neax 2000 IPS, with CallCenterWorx. My problem is that my agents seem to want to stay in work mode all day long. After they get a call they are automatically given a 60 work mode (to enter call notes). However, once that 60 seconds is up, they are supposed to go in ready mode...

Hey Y'all I am using a NEAX 2000 IPS system with Call Center Worx. Every Wednesday, our Accounting department has a meeting. Everyone logs out of the queue and goes to the meeting. Unfortunately calls still get passed into this queue, and when no one is logged in they get stranded. Is there...

We have a queue system, where ACD agents login, and a supervisor who is setup to monitor their ACD agents. I know there is a way to have an agent send a message to the supervisor to assist or monitor that call. I've always heard it referred to as the "Assist Me" feature. But this feature does...

I have an NEC 2000 IPS phone system. We are using Dterm phones. I heard there was a way to have them reintialize, and self test themselves for errors. Do you know what the proper sequence or keys would be for that? Thanks for your help!

Hey Guys, I have a phone that displays RIP on the main LED. Does anyone know what that means?! Thanks.

Hey Guys, I am just taking over this NEC NEAX 2000 IPS system for my boss, and I have a user whose DID is not working. When someone dials it, their phone rings, however the phone in question never rings. Its like nothing is happening. Can someone help me with this? Thanks for the help in...