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IPO SE 11.1.1.1.5 running as a vmware virtual machine. Came in this morning and tried to login to web manager (7070). It takes the credentials. If I put in the wrong credentials it lets me know. When I put in the right credentials it spins for a long time and then goes back top the login...

ERS4800 switches stack standard image: v5.9.5.052 (diag FW:5.8.0.3) Trying to upgrade to the secure version 4800_5126007s.img. When upgrading to any secure version upgrade fails. What do I need to do to upgrade from a standard image to a secure image?

IPO SE 11.0.4 Build 3 Extremely complex Voicemail Pro Module Build - 170 Modules for a large call center. Voicemail Pro client downloads modules and all looks good (Data-Live). I make some changes ((Data-Live (Modified)) and SaML (Save and Make Live). All Looks good. back to Data-Live. I...

Looking for a Dev-Connect product with a Queue Callback feature. Callers in queue have long wait times - 45 minutes to an hour. Want the option where the caller gets a message saying, "Press 1 to be called back and not lose your place in line." The system confirms the callers phone number and...

We have three 500v2 systems all on release 11.0 We have a VPN WAN connecting all sites. All IPOs can ping one another. The boss wants the directory of extensions to sync up between sites. In other words, when a user hits the directory hard-key we want all three systems user names and...

Look for an IVR for an IP Office with Voicemail Pro that works. "Please say or press 1 for sales", etc. Looked at the DevConnect site and didn't see anything that stood out. Any opinions or experience is greatly appreciated.

Is it possible to point to VRL library to a network location instead of the local storage on the Server Edition?

Been reading and speaking with Tech Support and been getting some contradictory answers. Two Questions: 1. Upgrade SE to Select - do we have to reprogram everything or just convert the licenses and check the box? 2. 500v2 upgrade to SE Select - can we go straight from the 500v2 into Select or...

About to turn up a new site in the next couple of weeks. Anyone have any experience on the J series phones and what they think? Trying to decide between using our goto 9608Gs or going with the new J series (probably the J169)?

We have a queue setup for our operators using 6416D+ phones. When they receive a call they see the persons name but not their extension on the display of the phone. I see this in the documentation, "When you dial an extension, that number is shown and then replaced by the called party’s name...

Brand New R11.1 Install with new 9608G phones I have seen other posts for this but not a solution: Have a site where intermittently a call will ring on a handset, the user will pick up the phone and handset will keep ringing. Only when they press the OK button, the call is answered. Any...

In reviewing the most recent release notes the documentation is a little confusing. Can IPO 500v2 8.1(65) or later be upgraded to Release 11 directly? Or does it need to go to Release 9 or 9.1 first?

IPO Server Edition 9 Release 9.1.4 Server Edition System rebooted. Termination Casue: <Segmentation violation> addr=00000000 d=4294967294 pc=00000000 00000000 00000000 00000000 940bf488 Any idea what this means?

We have a 500v2 9.0 and we use ContactStor for voice recordings. ContactStor is critical to our business. In troubleshooting another issue we need to upgrade our IPO to R10.1 Has anyone used ContactStor with R10.1 Is it supported by Avaya? Will upgrading to 10.1 break ContactStor?

Need to make a cable and cant remember if this is right? Cisco Cable RJ45 DB9 re-crimp Cisco blue ribbon cable in this order: 1. light-brown 2. green 3. red 4. blue 5. orange 6. yellow 7. black 8. Grey (or White) I may have the orange/yellow reversed? Or do PINs 5 and 6 even matter? I am...

What version of Linux does theApplication Server run? Installing to VMWare ESX. It is asking for version and 32 or 64 bit? Dug into the dpocumentation and cannot find the answer.

IPO R9.1 Most of our sites are larger and use PRI's or SIP. One small site with a couple analog phones lines. 9608 Phones. Callers hear an echo for the first few seconds of the call. And there is a hum in the background throughout the call. I am planning on trying to make some adjustments...

BCM450 R6. Have an T7208, and I want to swap it out with a 1230 IP phone and keep all the end user programming the same. What is the quickest and easiest way to do this? On the DN drop down box for station type IP phones are not listed. Thanks.

Anyone know where I can find Visio Symbols for the Server Edition? I can use Dell's Symbols but was hoping to get Avaya Specific. The links I have found in this forum no longer seem current. Thanks.

IPO Server Edition 9.1.4 1 T1 (not PRI)- on Control Module 1 3 Control Modules - 750 Analog Stations 50 9608 IP Phones DuVoice Voicemail System connected via SIP connection When we save "any" change to Control Module 1 the module goes off line for a couple of minutes. All calls on the PRI...