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My employer has 5 used laptops that will be used by new employess. These laptopns have been used by previous employess and have sensitive data on them like email, documents, etc. My employer would like me to wipe out the hard drive but keep the os. Problem is, they dont have the oem keys for...

One of ours users just left the company but we need to monitor all incoming emails. Whats the best way to setup an auto-reply in Outlook/Exchange? Should I use the out-of-office-assistant or rules and alerts?

I did a spyware scan with adware this morning and when I restarted, the captions of my desktop icons now have colored backgounds behind them instead of being transparent like they normally are. All of my options in Visual Effects are enabled. Whats the deal?

Ive created an 'info@ourdomain.com' mailbox in AD on our Exchange Server. How can I make an auto-reply response to all incoming emails to that mailbox?

In AD on our Exchange Server, I have created info@ourdomain.com. How can I setup an auto-reply respone to all incoming emails?

How can I find out if SQL Server is installed on my sbs box? We have programs like ACT and Veritas that run an SQL service but I dont know if we have the full version installed. When I look under %\ProgramFiles\Microsoft SQL Server I see the following folders: 80 MSSQL$ACT MSSQL$BKUPEXEC...

We just went to VoIP and it screwed up SMTP transmission. Everything is working now but I received the following error shortly after. Do I need to purge these messages or do they send themselves as soon as an internet connection is up? ________________________________________________________...

I have an HP Storageworks DAT72 and I just got a new cleaning cartridge (HP C5709A). It was ordered by our vendor and I checked hp's website to make sure that it is the correct one. I know this probably isnt software related by why would the drive spit out the cleaning tape 10 seconds after...

We are implementing a new mailbox cleanup policy at work and I was wondering the fastest way to archive emails to a cd or dvd. Users need to be able to access their emails simply by putting the cd/dvd in an browsing to it. Is that possible?

All of our users are getting booted 30 seconds into their connection and the vpn client gives "Reason 433, Not specified by peer." We have not made any changes to the pix or to windows. Any help is much appreciated because Im freaking out more than they are!!!

We have a remote user that uses OWA access company email. She doesnt logon to the domain, just the internet. I set her up to change her password at next logon but she obviously wont see that prompt because she doesnt logon to the domain. How can she choose her own password without me seeing it?

This morning one of our users showed me that some of her calendar items have shifted by one hour. She didnt change her system time or time zone. These are very important executive appointments that need to be fixed asap, any ideas? It is a shared calendar and she has Ownder permissions.

I just took over a new sysadmin job and after a month I finally have a chance to streamline to server. Its running 2k3 in RAID5, volumes are C,D,E. Using disk management I noticed that C only has 6 gigs left out of 40. E has 60 gigs of free space. So, Id like to take 30 gigs from E and...

We have a special user that needs to have an email address with our name (abc.com) forwarded to his email account (xyz.com). For example, Bob works for xyz so his email is btech@xyz.com. He does special projects for us and needs to have the email address btech@abc.com. I set up an AD account...

Every backup always skips the files below. Obviously they are tied to SQL Server but I dont know how important they are and wether or not I should back them up. Does veritas has an option to stop a running file, back it up and start it again? Media used : Wednesday File is in use...

One of the ladies in our office just got married and changed her last name. I opened Ad and renamed 'brosenberg' to 'bturnbull'. I also added her new email to the Email Addresses tab and set it as the primary. We still want her to receive emails from the old address so I didnt delete it...

Im new to Exchange, can someone explain cached mode in detail please. And Im running an offline defrag with eseutil on a 20GB priv1. How long does this take?!?! Its been running for an hour and a half and its only at 10%!

Im running into some backup issues and while going through all of the volumes in the server, our biggest file is priv1.edb which weighs in at a whopping 20gb. What exactly is this file? Is it the entire mailbox backup? Im already backing up the first storage group mailboxes, do I still need...

Whats the difference between these two commands? username 'username' password ******** privilege 15 vpdn username 'username' password ********

All of our workstations get IP's assigned dynamically through the DHCP server. They are leased for 7 days. I am noticing that when some of our laptop users connect at home and get a IP assigned through their ISP's DHCP server, they cant get one assigned from our's when they return to work...