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when we activate External Call histoty with uucp configuration where de CMS put the buffer i want to know the path of directory

hi i ha ve configured the option call history on the CMS but i dont know how to test transfer and i dont have client uucp for windows pleas if someone tha's this configuration guide me step by step i have the setup documetation but i'm blocked on NTS ???

Hi I have Nice cls 8.7 connect to a remote switchs8700 via tsapi i have all state ok , and information show in screen in call server ,when i look on monitor they have agents connected ,but when i make call to the agent the state of agnets doesn't change so ther is no record to databe for...

HI i Make a Step in vector 12 of vdn 10012 step: Route to Number *37 i want than when a login autodial the 10012 that make logout of the login who orginate a call but all that not wrk i don't know way !!!! plz help

HI, what can i do , all configuration are ok ACD(s): tanger Application: busied out Session: data transfer normal Connection: operational 4Date/Time:s>6/16/06 3:00 PM Errors: CMS is busied out

HI when i want to remove a second ACD , the CMSadm tell me that ther's only 1 acd but in the cmssvc switchinfo or setup ther's 2 acd created is a cms bug what i can do to recreat an ather acdi have 2 license for MAX acd , HEL Select a command from the list below. 1) acd_create...

hi when i call a agentID from local extension or loginid i have the name of the agentid displayed and the word Renvoi in the LCD of 6408D+ who can i suppresse this word i.e : Elmejahid,Rachid Renvoi plz need Help

HI, I have in a local site a nicecls server with ACT1.3 can i connect it to second tsapi in remote site to monitor the remote and local agent with the same cls_server it's possible!!?? need help

I have version definity G3R V8 I want to know if it is compatible with H323 iptrunks, what the MAx capacity of port or station on a trunk and how that works ,thanks for help

i have a error = CMS is busied out i have no state on rapport screen ??!!! help thanks

hi, ther is some one who have a book of denial event like the i.e with code description,thanks liste trace sta xxxxx denial event 1164: ISDN call reject CV/CID D1=0x1b D2=0x131c

Hi, PLZ i want to know how adminster a call classifier port (add,ch) and configuration CALL CLASSIFIER TN744D

how activate a service observer in hicom E300

hello everybody I want to know if there is a possibility to disactivate the option conference on some 6408D+ phone without suppressing the CALL-APPRS thanks for HELP

how can make restore all of announcement from TN750C to val board withowt re-record them by recorder softwar ather way with CLI

I am testing SIP trunking between an Asterisk (at Home) PABX and Definity MCC Call Manager 3.0, can any one give some tips on how to do this? the Asterisk runs quite happily between Sip connected clients the Asterisk. Both systems are on the same Vlan, so it is not a networking issue.