I'm looking for some help with a new setup.
They have 3 POTS lines and want the system to use line 3 for outbound calls. But, if that line is busy to then use line 2. If that is busy, to use line 1.
I'm assuming ARS (the new LCS method) is the way to go, but I'm not sure how it should work...
I'm helping setup an IPO 500, running the latest (4.2(11)) firmware, with a handful of analog POTS lines.
They want to use the Telco voicemail. So, I've tried to use a Line Appearance so they can tell if there is a voicemail (via the stutter tone), but that didn't seem to work. I get a dial...
Hi All,
Is it possible to dial an extension, and have the other side automatically pick up via speakerphone?
That is, instead of ringing at the desk, I want to start talking to the person.
Thanks,
Chris.
Is it possble to prioritize which lines get used?
We are a small office, and I want to use my fax line as an outbound line, but only if the other lines are in use.
We have a IPO 406v2, running the latest version 3.1(56)
Is this possible?
Thanks,
Chris.
Hi All,
I successfully setup an IPO 406v2 with the embedded voice mail. I upgraded to 3.1(56), and so far so good.
Aside: It took some time to figure out, while in the auto-attendant, if I assign a button "Normal Transfer", but leave the extension empty, it will allow the caller to dial a...
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