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IP Office Release 6.1 will be supported on the following control units: IP406v2 (64Mb PCS 8 and later), IP412, IP500, IP500v2 How do I check and see if it's 64Mb PCS 8 or later?

What is the best way to call forward a phone to another internal phone, Using the call forward key does not seem to work for internal calls (only external calls) COS option I am missing maybe?

Of course you typically install the IPO modules right on top of each other using the supplied cord (I think it's a 1 foot cable)Does anyone know if you could install a new module on a different rack several feet away from the base unit using a normal patch cord? or if there is a distance problem

Anyone know if it is possible to network an IP Office and a 8300 together?

Working on IPO 500 ver 4.1 for call logs: I usually put a 91 in the prefix field on the Line tab I have to kinds of phones on this new install 4610's 3711 Dect phones with adding a 91 in the prefix the outbound call log works for the 3711 dect phones but breaks the 4610 ip phone log with...

I am running two IPO's 406V2 both running 4.0(14), users are having poor quality over the WAN link (mostly choppy voice especially retreiving voicemails - This is a full channel T1 over the ATT MPLS network. I have been told by at&t that the routers are set to the same difserv settings as the...

I used to use a user shotcode of: ?D dialextn *99 *99 = shotcodes for voicemail modules that works... after upgrading from 3.2 to 4.0 this code no longer works for me says: Call Rejected here is the sysmonitor 361031mS CMExtnRx: v=1000, p1=0 CMSetup Line...

Is it possible to have a different time zone - time stamp. VMPro is PST - Can I have my east coast users here an east coast time stamp when listening to messages? Thanks in advance

Just installed a new 406v2 with a PRI card, I can tell the D and all the B channels are up, Inbound works no problem, but when we try to dial out we get the Waiting for Line with the beeps, All the lines are in group id 0 and the shortcodes and ARS is all default. Any Ideas on what i am missing?

Since I upgraded to 4.0.14 the meet me conference seem to be broke. I can join them i hear the beeps i see the usage in status monitor, but you can't hear or talk to any other people in the conference.. any ideas?

Under tunnel policy is it possible to use a hostname instead of an IP? Using the help menu it says this: Type Select the type of tunnel policy (static or dynamic) from the Type list. A tunnel policy is static when it applies to one or more remote peers that can be accurately identified by IP...

We are using 5610's and 4610 IP phones for 3 remote home users, We changed from a netopia VPN setup to a Cisco PIX at the main office. All the phones come up fine but they have blocks in the display like name[]lastname[] then it toggles back on forth to G[]extension Anyone seen anything like this?

I can't believe that after a reboot hard or soft the phones keep whatever extension they were last logged into. Like the real TTI... I didn't read that in any of the 4.0 docs. Just wanted everyone to know how happy I am :)

How can you build ambiguous names ie Jeff or Geoff Bob or Robert on the vmpro for dial by name matches? Thanks,

I have my auto attendant with the menu option # going to the get mail action with a ? mark under specify (tried without too) and from the outside I have to enter my mailbox and password twice Works fine from a shortcode internally Any help would be appreciated. Ver 3.2

Anybody ever get this error when trying to install? Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client There is no IMS tab under option of outlook Yes I have gone to...

Getting error: TFTP: Unable to send C:\Program Files\Avaya\IP Office\Manager\b02d02p2185e.bin From TFTP log: I can't find that exact file in the manager software... Checked all the different releases from the downloads on the avaya page still can't find the exact file Can anyone help this noob...

Same as thread940-1147667 I have a customer phone that says Extension in use press # to register. Phone worked for days. Exact same problem metioned in thread above... Please help

Is there any way to make a ring group and have it ring the 2nd call key if one of the users is on the phone: Scenerio - Two phones in a hunt group - type ring group If one user is on the phone it will only ring the available phone, I know this is how a hunt group should work, but for an all...

Is there a way to make IPO match first and last name. Not first OR last name.