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Installed a new LSP with its own range of DID numbers, built mailboxes for each on already working MM 3.1 (w MSS). Instead of personal greetings the caller hears "Welcome to Avaya Messaging. Please enter the mailbox number of the person you are calling..." once they do this, the call does end up...

Has anyone out there gotten the IPSoftphone to work on a Vista VMware machine? I can get it to work in either mode to take over the phone, but Road warrior will not come up. I get a pop up that the VM machine cannot see that it has a headset attached (although it is there when you look in device...

Here's my scenario: I have three different hunt groups with two members each. I need to have the caller id the extenisons send out be the DID number of the hunt group not their extensions. Is this even possible? TIA :) ACA - Implement IP Office ACS - Implement IP Office...

Once upon a time I had an excel workbook planner for the Merlin. Does anyone out there have something along these lines? I need to build from scratch and needless to say it's been a while since I've even touched a Magix/Legend. (everyone seems to go with ipo these days). It's much easier than...

Upgraded to 4.1 and replaced 4624 with a 5610. One remote extension is having problems with CRM locking up. All local users are fine and dandy. Remote user can make 1-2 calls then it freezes and you have to actually go into task manager and shut down the ap & restart it. Any ideas? It worked...

I cannot for the life of me get the system to see the new phone type. I have: Deleted the user and extension-rebooted-recreated with same ext no rebooted Created an entirely new user & ext, changed the Ip add of the phone (both on the system and the remote phone) rebooted Still the system sees...

Hi folks, I have a client who wants to go to 4.1. I already know I need to swap the 406 due to memory. Will a 30DSv1 work with this? They also have the 16DSv1 & an ATM16v1. I have seached everywhere I can think of & there doesn't seem to be a PCN for these out there. My distruibuter & my ACM are...

Hi guys, I need some help here. I have been a programmer for the avaya line for over 10 years, but have never had to do the cabling side of things. I am not a cabling person in anyway so please be kind :) I am headed out to my first solo install. I will be using CAT5 patch cords for the...

Does anyone one know how to make 4.1.9 play the actual Night greeting on embedded...not just the freaking menu? the other greetings work fine, just not the night... TIA ACA - Implement IP Office ACS - Implement IP Office ____________________________________ I'd rather be jeepin'! 0|||||||0

IPO 4.05-VMPro 4.0.18 - calls route in to vm shortcode to check time/route then go off where they are supposed to. During the day that would be the Reception Group-no queueing on. Callers get MOH and never get ringing. I've tried both Assisted transfer and just plain ol' transfer. Anyone know...

Has anyone ever set this up before? Looking for some tips. TIA ACA - Implement IP Office ACS - Implement IP Office ____________________________________ I'd rather be jeepin'! 0|||||||0

I've been searching for an hour. TIA ACA - Implement IP Office ACS - Implement IP Office ____________________________________ I'd rather be jeepin'! 0|||||||0

IP500 V4.0.5 Hunt group overflow not working properly. What is SUPPOSED to happen is call is presented to Service for 3 rings, then overflow to the Backup group members and ring all of theme for 3 rings and finally ring all of the SvcOverflow group. What is happening is the Backup group (the...

IP500 v 4.0.5 with 5610's. I have 2 users set up as hotdesks. Yesterday, one left for lunch & when he came back, his speed dials had vanished. He logged out and logged back in and they still weren't there. He was at his base extension. Any thoughts? ACA - Implement IP Office ACS - Implement IP...

Can Quick Edition be utilized as a Branch solution for an IPO or do they only work with CM? Looking at the price point on them, they are less expensive on than the SOE. I've not looked into them previously. TIA ACA - Implement IP Office ACS - Implement IP Office...

SCN using ARS. All systems are 500's on 4.0 (5). It was working fine last week after implementation (ran tests & watched traces). Now all of sudden it is not going out the IP lines, but the local lines and of course causing LD charges. Regular calls btwn sites working fine as are the inbound...

I have several users who have bridged appearances for each other. Some phones are happy and some are insane! (No POTS lines, only T1) Call comes in for ext 148, this also rings brg apps on 135, 136 & 133. Caller decided to hang up before call is answered however 148 & 135 continue to ring! The...

Hi folks, I have come into a design nightmare. New job, already installed systems and I swear someone who didn't realize what they were doing with the design end of this...Any help is greatly appreciated. Systems A,B, & C are already in place... (all 500’s)… Site A 8 PT Centralized VM 16...

Have 3 sites, all 500's w 4.0 (5). Just swapped thrid site's 406 with a 500. Can make calls to all exts across net, but site 3 cannot access vm. line id is correct in s/c, but when calling *17 get busy??? Can leave mail for other users at other sites from here but nothing locally. Have req'd...

I cannot get the star 0 out of user box to work. Zero alone doesn't do the trick either. Was working before upgrading to 4.0 (7). Any one else having problems with this or ideas how to fix? THX ____________________________________ I'd rather be jeepin'! 0|||||||0