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Hi - Can a call to a voip phone be setup to divert elsewhere if it becomes un-registered. That has to be separate to the existing cover path. Cheers

Guy's - Can Avaya Aura Messaging be managed via telnet or ssh command line using Avaya Site Administrator? I know this is possible using CMM.

Will an R14 CMS talk to CM version 6.3 ?

Anyone know how to search ITB directory by First name (not Surname) from the "Call number or name" field ????

Hi - I have CM5.2.1 I want to queue calls to 1 skill that is answered in 2 locations. How can I create a vector step that will allow an emergency skill to prevent calls queueing at 1 location ?

Guy's - Has anyone got a doco on how to configure Prognosis to monitor dsp traffic on Avaya gateways.

Guy's - Anyone know how to configure the MBT to backup ACM to a compact flash reader ?

Guy’s, I’m migrating an S8700 to S8800 system with new port networks. Will the new system work without the licensed IPSI (it will be running a 24hour system). I want to test the new system before going live with no downtime for the old system ??

Guy's, I'm upgrading a CM5 server from S8300 to S8510 (Dell1950).I plan to copy the xln file across along with the .pwd & .lic files - Any known gotcha's ? Can I restore the IA770 translations in the same manor ?

Guy's - I want to change my dial plan from 4 digit to 5 digit stations. Will I have to delete all subscribers on the Voicemail to do this ?

thread690-1527351 Guy's - Has anyone has issues with Map-d when upgrading from CM3 to CM5.2 ?

Hi, What is the command to change the IP address on a G450 gateway ?

Hi, I have a CM5.1.2 S8500 with EAS. Is it possible to pipe MOH / Radio to agents when they are not on a call ?

If I upgrade my call centre from CM3.1.4 (Call Centre R3)to CM5.1 (Call Centre R5.0) will I miss out on anthing if I don't upgrade my R13 CMS (Netra 210)?

Has anybody got a doco on how to configure a pair of AES servers (4.0.1) for redundancy to NICE & Witness call recording systems ?

Hi All - I have an S8720 CM3.1.2 using ACD EAS across our main site and 4 G700 gateways. All agent log into skill 1 to take calls at each site. Question - Can the call flow to an agent be managed based on limited bandwith I have between gateways? My trunks evenly distribute calls between the...

Hi All, Anybody know how to find the serial number of an S8500B CM4 server over remote dial up ?

Will Meassage manager work with S8100 or MVE systems with intergrated Audix ? I've tried both unsuccessfully !

Anybody know hoe to turn this into English ? I want to know which announcement if missing in the system (over 150 ann on the system). The book only shows denial's Display Events All 2027 Annc not found on board 8C002C 0 S8710 CM3.1.2

I've just upgraded an S8400 from CM4.0.0 to CM4.0.1 today. Since the upgrade the messaging process will not run. Any known problem with this load ?