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Does the Elite 192 have Remote Diag available? If so what is required to access the system via remote? Is there a link for remote software?

Customer has lost Admin passcodes for programming system and VM. Is there a way to default them to factory default or is there standard PW's for these sections?

I just got a client with an Elite 192 with about 48 stations and 14 lines. I am use to working on Partners and I have worked on some Pro-II's. This customer wants things like Auto Attendant and caller ID. Can I get this 192 to support these things? They do have VM right now. Any links to...

Partner ACS 3: Am coming and finding the some lines hung up after all traffic has stopped. Customer has 14 lines and 10 stations. I have them dialing out starting at with the last line and working down so as not to crash into the incoming lines 1 and up. Some of these line are getting hung up...

Partner ACS: Customer is using SLS for their agents. They need inside dial tone to access their VM. They are calling 911 by mistake when dialing out long distance i.e. 9,11x-xxx-xxxx when they make a dialing error. Police are being dispatched to the premise. Big problme Any way Partner...

Do all the Partner Proc. Modules in all versions automatically support CID. I know that I had to purchase an expansion module the 400EX and the 308EC but how about the PROC modules does it have the same letter code of "C" for CID.

Can I insert a VM PC card direct into a ACS Partner (R3.0) Processor module and support VM? If so what size cards will fit 2x4, 2x10 etc. Any specific card or version number? Also, how about a Remote Access PC card? Thanks!

Does Elite Mail on an Eltie 192 include AA and DXD?

Do any of the VM releases allow for flash hook transfer to an outside line. For example, call comes in call er is given an option os is automatically transfered lets say to a cell phone. The CO line has Call Transfer feature so Partner VM flashes dials the number then releases. The caller is...

Has anyone had complaints about a 2x10 getting ringing and no answer. I understand that only 2 calls get gain access to the VM ports and AA. Do you suggest the number of MB's to ports or does it just depend on how many calls are comng in. I want to install Partner 7 with a 2x10 with 4 18d's...

Can I program an Electra Elite 192 like I would the Electra Pro II via the station sets? What does 192 stand for? Any programming manual links for the Elite 192?

If Merlin ahs been such a work horse all these years and has changed to accomidate technology why has the product line and name been discon? How about just updating it again? Is it a marketing thing?Any thoughts on this matter?

Which forum can I enter for help with an NEC Strata 6x16. The prots kepe burning out on this unit. Don;t know if the set is causing this or a short. There was a cable cut under the carpet at one time. Could use some help before I use up all the spare ports.

Looked at the control unit toady. It is an Electra Elite 192. They have two cabinets with what looks like an expansion cable from one to the other. Only worked on the smaller Electra Pros. so far. Same sets. Can you tell me the max capacity of this system. RIght now they have about 40 sets...

Have a system that uses about 40 Nec DTU-16D-2 Telephone set may be an Electra Pro. We need more sets and lines. Looks like the system is maxed out. If we keep the sets, what would be the next higher system control unit to use that woudl allow about 80 to 100 sets and more lines?

Got a Compact looks like 6x16 and when I plug a 7310 into it all i get are the button indicators flashing. Any suggestions.

MICS & NAM: Do they support multiple AA configuration?

What is the max number of lines and sets fo rhte Magix and Legend?

Have a client that looks like won;t fit inot a Partner they need to grow above 50 stations. I understand Partner won;t grow above 48 stations. Is the Merlin Magix as easy to program and remote access as Partner? Are the display sets used on Partner used on Magix?

I can't seem to get the screen on the remots to go B&W for faster performance via an TCP/IP or dial up connection on PCA 11.