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I just upgraded my browser to IE 7, and now my Symposium Web Client doesn't work. It tells me that I need at least IE Version 5.5 or higher, but assume Nortel didn't set it up to work with IE 7.0. Does anyone know if there is a update from Nortel? Thanks, Jeff

Is there a QOS command line to put in the Nortel Baystacks for Nortel VoIP phone routing? Thanks for any help.

Does anyone know the commands and terminal emulation settings to talk to a Nortel Baystack? Thanks for any help Jeff

Does anyone know the commands and terminal emulation settings to talk to a Nortel Baystack? Thanks for any help Jeff

Does anyone know the type of cable and the spped/emulation, and commands to talk to a Nortel Bay Stack?

I have been tasked to change the passwords on our switches. I have the second level passwords, and am working in LD-17. I can print them in LD-22. I know the SPWD, but can't figure out the way to change the ADMIN1, and ADMIN2 passwords. Thanks for any help Jeff

I have an Option 81C/CS-1000 system, and I used to get a printout on the terminal when someone would dial 911. Does anyone know how to turn this feature back on? Thank you for your help Jeff

I have used up my phontom 500 sets on my Option 81C/CS-100M. How do I create more? Thanks for any help. Jeff

I have a customer who wants to be able to run a report to show how many calls come in to the queue during different times in the day. Call Volume compared to a daily clock. Thanks for any advise. Jeff

I have recieved the keycodes for my OTM system to upgrade the number of TN's. Where do I inout the new code to reflect more TN's? Thanks Jeff

I have recieved my new keycodes for my TN licensing on my OTM. Ver 2.2. How do I input this keycode to reflect the 3000 TN's licenses I have now purchased? Thanks for your help. Jeff

Where do I find the voicemail integration information for an Option 11? I have been looking through the NTP's for a while. I am connecting a Panasonic voicemail to my Option 11, and need to know what codes Nortel needs to light a message light, and etc... Thanks for any help Jeff

Where do I find the voicemail integration information for an Option 11? I have been looking through the NTP's for a while. I am connecting a Panasonic voicemail to my Option 11, and need to know what codes Nortel needs to light a message light, and etc... Thanks for any help Jeff

How do I send answer supervision to the CO when recieving a call into an ACD queue? Is there an attribute that should be set.? The problem is that the calls are being dropped by the CO before they are answered. Thanks for any advice. Jeff

What is the latest version of the I-2050 softphone?, And where can I get it? I have just installed build 385 on 10 laptops, and they keep crashing when we use the phone. The whole computer crashes, and reboots. Thank you for any advise. Jeff

If I have 2 symposium systems connected through a network with an NCC server, if my main site goes down, the other site can take over to take the calls., but how does it handle the call treatments? Do you have to have your call treatment messages setup on both call pilot machines? If they are...

Where do the phonesets get the skillset display? Is there a place to name them in the switch?, or do they get the skillset display info from the symposium? Thanks Jeff

I have an option 11 system, and we have been using ground start lines on it for the past 5 years. The system says that you should use ground start lines on it, but it says that you can use loop starts. Is there a problem with using loop start lines instead of groung start? I can buy loop start...

I have de-aquired an agent phone in symposium, but it wont let me out the phone in the Meridian 1 because it says that its still aquired. Thanks for your help. Jeff

What is the command in the switch to de-aquire an agent phone? I have de-aquired the phoneset in Symposium, but it still wont let me out the phone because it says that its still aquired. Thanks