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Hi, It has been my understanding that I can use the AUX port next to the line port for analog devices. I plugged in a fax machine into the AUX port, came off hook with the handset and drew dial tone on Line 1. Then I sent a fax, the fax machine tried to draw dial tone but landed on the line 1...

Hunt groups are circular. The 1st call will go to the lowest numbered extension. Subsequent calls go the extension AFTER the one that answered the last call. What happens to the extension when he or she with the lowest numbered extension hangs up. Do the next incoming calls go around in a...

I would like to make Extension 10 take all calls after being transferred by the voice mail system. If the Voice Mail System transfers the first call to Ext 10 and a second caller is transferred to Ext 10, what happens. Can I set it up that all calls come to Ext 10 only. I have a Partner R4.0...

I have an expansion processor that won't power up. I powered up the expansion carrier first, then the primary cabinet second. The LEDs on the expansion processor come on for fifteen seconds and then go off. I have a full compliment of modules in the primary cabinet, a 206 (that test good) in...

A medical clinic. Five incoming lines, five call takers, ext 10, 12, 14,16 and 18. I would like them to take incoming calls one a time (as directed by the voice mail system, (push 6 to make an appointment)) spread over the five extensions. If all call takers are tied up with the five incoming...

I would like to create an Extension Hunt Group. I would like to have a selector code ring into that group from the outside. Three questions, first the first extension that I put into the group will be the first that receives the call followed by the subsequent extensions, ie, first listed...

I'm confused about Selector codes. The book has the range of extensions for selector code 1 as 10-19, 20-29 for selector code 2, et cetera. What is the relationship between selector codes and range of extensions? I have a client with a Partner II, he has enough 206 modules to go out to extension...

I acquired an ACS Processor R3.0. It had a Remote Access PC Card. Does it have backup and up grade capabilites other than Remote Access? It only says Remote Access PC Card. On the back it is 108319963 12G1. I purchased a Partner ACS Backup/Restore PC Card, I bought it to upgrade to R6.0, which...

I installed MOH in a R6 ACS. It works fine on hold but not during the transfer process. In the older Partner processors such as 4.0 and 4.1 you had MOH on hold and during the transfer process. Am I leaving something off? Why no volume control on the ACS processor as you do on the R4.0 and R4.1?

I recently acquired a Partner II system. The two cabinets are 103F and 103B5. Is there a difference between the two. They both have the same power backplane. Can they each be used independently?

I installed a ACS Processor R6.0 w/PMPC (Small) for a client. They asked if when retrieving a voice mail message that the opening that says "message received September 18 at 11:30AM" can include the telephone number of the person leaving a voice mail message. They currently have AT&T voice mail...

Why is it necessary to ground the processor (the ground lug) of an ACS 6.0 when you are getting ground from the AC plug? For that matter any of the Partner products.

I have a YMCA client. They want to have an emergency telephone in their pool area. What is the best way to set this up? Which restriction should I use? Is their a way that they can dial 9-1-1 without dialing the 9 to get an outside line?

PVM R3S R3.0 configuration assignments, mailbox 1 to ext 10, 2 to 11, 3 to 12, and 4 to 13. Can those be changed? How do I do it?

When installing an ACS Processor as a stand alone to the wall, the processor will lie flat on the wall. Is it a good idea to create a wedge between the processor and the wall to create more air circulation between the Processor and the wall?

ACS R6.0 processor with Partner Messaging PC (small) The system is shared by two groups, same company. Group 1 (extensions 10 through 13) uses lines one through 4, no line ownership needed, group 2 (extension 14) uses line 5. line extension needed. Can I create a line ownership for extension 14...

I have an ACS R3.0 processor with Partner Mail VS R5.0. It goes dead over a period of non use, usually when the client comes in on Monday mornings it is dead. It has a red flashing LED. Cannot access it through the system. I go out power down the system, pull the Voice Mail module. Wait a few...

Is their a difference between the power cord for an ACS and it's older Partner (R4.0, R4.1, etc)? The pins are the same. Some companies sell an ACS power cord.

I take care of a Partner R4.0 system for a health clinic. They have two call groups. One call group is for the incoming clients of the clinic. It is set up that the call takers answer calls during the day with the help of ASA and at night callers are instructed to leave a message at Extension...

I have a client that is getting static on various telephones. I take my test phone to the 206 module and go right to the port. I get static at the port. The processor is a Partner R4.0. What electronically is going on with the port? Sometimes I will swap out the 206 module, bring it home and...