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Is there a way to produce weekly/monthly reports from the BCM to show what calls an extension/DN made, basically a report of all activity for individual DNs? How do I get to it? and can I have the system email it to an address? Thanks. Bryan

How do I disable unused lines on a GATM card? I have 4 active physical(POT) lines on the first module, Bus 7, module 1, set for Loop. On Module 2, I have 2 active physical(POT) lines. How do I disable lines 071,072 to get it to work? Lines 069,070 don't even pickup via auto-attendent.. what do...

I have 6 POT lines coming into to my GATM card, Bus 7. The 4 lines in module 1 work great. The 2 lines in module 2 don't connect into the system, it just rings indefinitely when calling in. I have both modules set as Loop. How can I get module 2 working?

If I try and call another extension, I never reach their voicemail.. The phone rings and then i get a message "User is not available" How do I fix this? External calls reach voicemail fine. Bryan

I'm trying to set up a 3 person hunt group. Person 1: DN 250 Person 2: DN 251 Person 3: DN 252 I want all incoming calls to go to DN 250 and bounce if busy/bounce after 2 rings to DN 251 and so on.. and at the end dump to a voicemail. I'm in Services->Telephony Services->Hunt groups I select...

I have the network setup where a Win2k3 server runs the DHCP, and I have all of the special "Scope Options" set. My access points,2330's, are managed by a 2380 Wlan Security Switch. I also have the 2245 Telephony Manager set up in the same subnet. The SSID has clear authentication and computers...

I am working with a BCM 400 3.7 with a single GATM card, 6 POT lines, all phones are wireless. I have the GATM card installed on BUS 7; it's enabled as a Trunk module with 2 modules and 0 busy ports. I am trying to get past this part and set up the lines. On Modules 1 and 2, I have set the...

I just pulled the 2245 out of the box. I plug it in, it goes through its boot sequence and comes up with a red error light and a green light on the LNKOK. No config has been done to this device. I am attempting to connect via null modem cable with the standard settings using hyperTerminal: —...

I have a brand new BCM 400 and am trying to get a GATM 8 module to stay initialized . I have 6 external pot lines I am attemtping to connect into the system. Under Resources -> Bus 2: Programmed Bus Type: Trunk Module Actual Bus Type: None Number of busy ports: 0 State: Unequipped If I...