I'm prepping for an upgrade and slowly upgrading the TN circuit pack firmware, where able. I have a few TN771DP's. I updated one with no problem, but the next one is not showing the new firmware. The steps to execute the firmware download all went fine and I did status the download, which...
I've received some power alarms from my G650's. Initially, AVAYA sent replacement power supplies and the alarms cleared for a few hours and returned. Then they deemed it a fan assembly, which they replaced. Most of the alarms cleared; However, a PS-RGEN 01B00 returned. After running a test...
We currently provision our h.323 phones with vpn firmware. While these do work for the most part they are difficult to manage. We suddenly have issues with multiple remote users having no audio once connected and some that sit and discover. The vpn tunnel establishes with no problem and there...
I have a new Int'l 6.3 standalone cm that just went online. the users dial 0 as the ars code and then 00 for the int'l code. Then, they use a carrier code (21) followed by the number they want to dial.. for instance to dial the US the string is:
0-00-21-1xxx-xxx-xxxx How can I have the...
I'm working on a site and when they receive inbound calls from external parties the phone doesn't display the calling number and only shows the TG name. Is there somewhere to change that so the number comes through?
I am using an older s35xx server running 5.1. There are approx 2000 subscribers and I'm about to add an additional 400+ licenses. At some point does the server resources itself need to be addressed as more subscribers are added?
I'm using 9630IP (H.323) phones running fw 3.105S. I'm unable to dial off the missed/outbound call log. This is a US system and the system is not inserting the 9 and the 1 in front of the 10 digit number. So, anytime someone clicks on an entry the system only looks at the first 4 digits...
Can a Message Networker Server, which is currently networking a MM 5.1 and MM3.1 also network to a newer Aura Messaging? I've been looking into the server to find the version, but I'm not having much luck.
I have a remote GW and recently have had a few WAN outages, which forced the system into survivable mode. The phones registered fine; However, in both instances the PRI went out of service. Once the WAN was recovered, the GW recovers and the PRI needs to be busied/released to get it back in...
Since upgrading to S3.105s the call log button lights to show I have a missed call but when you go into the call log there is no entry for the missed call, likewise when I make a call it does not show in the call log, this happens intermittently for internal and external calls.
Can anyone help...
the issue is that when BT present an incoming call number to us, they present it without the zero - I.e. 2071234556 rather than 02071234556. Because of this, someone before my time has setup the phone system with the National CPN Prefix of 0 (which does seem to be a correct setting). At the...
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