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I doubt that is possible, but I'll ask anyway. One of our offices takes a daily 1 hour lunch and they put their phones on DND during this lunch, However, they have a private line that only the bosses have access to, and they want that certain phone line to ring, even if they have DND...

On my IP500 V2 phone system, the SD card is a Micron Class 6 8GB SD card. Is this card upgradeable, i.e. would I be able to purchase a 16GB Class 10 card and copy the data from the 8GB card to the 16GB card. I was just looking for something that might increase performance on things like system...

We had a lightning strike that fried one of our 408 GS/LS MLX boards. I replaced the board and then did a Board renumber through the WinSPM software. Everything is back up and running except now the message indicator light stays lit on several phones, even phones that don't have voicemail on...

I have to dial 9 to get an outside line since we have Centrex lines. How do I program the ACS so that a person can pick up the phone and dial 911 and have it work, instead of having to dial 9911. Thanks in advance! :)

I'm totally new to IP Office so I apologize if this is a stupid question. I have several phone numbers setup in the Incoming Call Route that I have going to an auto attendant immediately via a short code I created. This works great, however my problem is that within this auto attendant there's...