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  • Users: GM46
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  1. GM46

    Changing trunk used for outside calls

    Hello, I have a NEAX 2000IPS linked to a ShoreTel system and want to change the call routing so when 9 is dialed for an outside line the tie to the ShoreTel is used. We are a single tenant system and no special LCR has been set up, all values are at default. What is the command that sets...
  2. GM46

    Tie trunk does not allow transfers

    Hello, I have a NEC IPX 2400 with a T-1 tie to a ShoreTel system. I am able to send and receive calls across the tie. My problem is that when a call that is established across the tie is transferred it either bounces back to the person trying to make the transfer immediately or gets dropped...

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